Mixed-mode interaction

Abstract

A user of a wireless device, such as a mobile phone, can make purchases or obtain information via a network, such as the Internet, using both voice and non-verbal methods. Users can submit voice queries and receive non-verbal replies, submit non-verbal queries and receive voice replies, or perform similar operations that marry the voice and data capabilities of modern mobile communication devices. The user may provide notification criteria indicating under what conditions a notification should be sent to the user's wireless device. When purchasing opportunities matching the selected notification criteria become available, the user is notified. The user can respond to the notification, and immediately take advantage of the purchasing opportunity if he so desires. Mixed-mode interactions can also be used by sellers to more advantageously control the marketing of distressed, time sensitive, or other merchandise / services.

Description

CROSS REFERENCE TO RELATED APPLICATIONS [0001] This application claims the benefit of U.S. Provisional Patent Application Ser. No. 60 / 217,997 filed Jul. 13, 2000 entitled “MIXED-MODE INTERACTION / MOBILE PHONE BAR CODE ET AL,” of common assignee herewith.FIELD OF THE INVENTION [0002] The present invention relates generally to wireless devices, and more particularly to wireless devices using mixed voice and data. BACKGROUND OF THE INVENTION [0003] In addition to their more traditional functions, mobile phones and other wireless devices are currently capable of obtaining and displaying information from the Internet or other informational networks. However, unlike computers which usually have fairly large display screens, mobile phones and other relatively small wireless devices do not provide access to the Internet that is as convenient as that provided by traditional computers. Small wonder, since traditional “web browsing” was developed with conventional sized computer displays in min...

AI Technical Summary

Benefits of technology

"The present invention provides a method and system for using the voice and data capabilities of wireless devices to leverage information associated with spoken input. The system can receive spoken input from a wireless device and retrieve information associated with the input. The system can then deliver a non-verbal response to the spoken input based on the retrieved information. This allows for easier access to information from the Internet and makes purchasing from the Internet easier. The invention also allows merchants, suppliers, and vendors to more effectively market their inventories and communicate with potential customers in a preferred manner. The various methods according to the invention can be implemented using the existing wireless devices of users."

Problems solved by technology

However, unlike computers which usually have fairly large display screens, mobile phones and other relatively small wireless devices do not provide access to the Internet that is as convenient as that provided by traditional computers.

Of course, given that the overall dimensions of wireless devices have decreased, physical constraints continue to limit the effectiveness of such efforts.

The combination of these two methods has met with some degree of success, but other obstacles to ease of use have not been overcome.

The small size of most wireless devices makes entering text difficult, even if a keyboard-style keypad is provided.

When only a standard telephone-style keypad is provided, entering text becomes that much more difficult.

The inherent difficulties associated with using small interfaces and keypads to navigate web sites is a direct barrier to the widespread adoption of many Internet-type services.

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