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Computer-based transaction system and computer implemented method for transacting services between a service provider and a client

A technology for service providers and computer systems, applied in the field of transaction processing systems, that can solve problems that prevent reinsurers from evaluating claims, and achieve the effects of discrimination and adaptation, low expense ratios, and minimal manual intervention

Inactive Publication Date: 2006-11-08
SWISS REINSURANCE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the high volume of claims, the varying formats in which claim information is received, and the complexity of the contractual items against which claims must be compared often prevent reinsurers from independently evaluating each claim

Method used

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  • Computer-based transaction system and computer implemented method for transacting services between a service provider and a client
  • Computer-based transaction system and computer implemented method for transacting services between a service provider and a client
  • Computer-based transaction system and computer implemented method for transacting services between a service provider and a client

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Embodiment Construction

[0032] An embodiment of the present invention, collectively referred to herein as a "transaction processing system" or "transaction processing method," provides a system and method for transacting services between service providers and customers by managing reinsurance transactions, including quotes / Contract administration, individual risk underwriting, reinsurance regulation, claims regulation and financial management.

[0033] In one embodiment, the present invention supports these functions within the context of a reinsurer providing customer center services. In Client Centric Services, all processes are designed and driven based on events initiated by the reinsurer's clients, delivering results that are valued by clients. figure 1 An example of a customer centric service is illustrated, showing how the administrative, regulatory and claims processes interface with customers. figure 1 The process shown in represents a refined process that is substantial for the management...

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Abstract

A computer-based transaction system (1) operated by a service provider includes a stored set of business rules (12) for defining a treaty, a stored set of treaty clauses (13), and a stored set of service-specific rules (14). The transaction system (1) is configured to receive and store business-initiating data from a client (2) via a telecommunications network (3). The transaction system (1) generates automatically a treaty document by applying the business rules (12) to the business-initiating data to select the treaty clauses forming the treaty document. Furthermore, the transaction system (1) selects automatically service-specific rules related to the treaty clauses forming the treaty document. A message management module is configured to map automatically electronic messages received from the client (2) into a data format, defined by the service provider, based on metadata, defined by the selected service-specific rules.

Description

technical field [0001] The present invention relates to a computer-based transaction processing system and computer-implemented method for transacting services between a service provider and a customer. In particular, the present invention relates to a computer-based transaction system operated by a service provider for transacting services between a service provider and a customer, a computer-implemented method, and one or more systems for controlling the transaction system. A processor causes the transaction processing system to execute the computer program product of the transaction processing method. More specifically, the transaction processing system, transaction processing method and computer program product relate to transacting services between a service provider and different customers according to different contractual agreements between the service provider and different customers. In particular, the transaction processing system, transaction processing method, an...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q40/00G06Q10/00
CPCG06Q10/02G06Q40/00
Inventor 德里克·斯坎内尔
Owner SWISS REINSURANCE CO LTD
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