Cross-device protocol communication fault positioning method, apparatus and device, and readable medium

Abstract

The invention provides a cross-device protocol communication fault positioning method and device, equipment and a readable medium. The method comprises the following steps: appointing a communication protocol frame between to-be-communicated equipment as an initial protocol frame of protocol statistics; counting is started from a starting protocol frame among communication devices, and key fields of the protocol frame are recorded at the same time; in response to the abnormality of the communication equipment, storing the count of the protocol frames and the keywords of the protocol frames stored before the abnormality of the equipment into a memory; and analyzing the reason for the abnormality of the equipment according to the count of the protocol frames stored in the memory and the keywords of the protocol frames. By using the scheme of the invention, the reason of the communication problem can be determined, the quantity needing to be recorded is small, the occupation of a CPU instruction period is small, the problem can be quickly positioned and solved, the quick response to a customer is realized, and the product image, the service level and the competitiveness of the product and the service can be effectively retrieved and improved.

Description

technical field [0001] The present invention relates to the field of computers, and more particularly to a method for locating faults in cross-device protocol communication. Background technique [0002] In the fields of storage, servers, cloud data centers, IT, and embedded counting, there is widespread communication between devices and between different smart chips in devices. [0003] In the above scenarios, when the communication between devices or between smart chips is interrupted, or the software / firmware exception is triggered by the communication content, the industry generally classifies such problems as protocol compatibility problems. Such problems are often difficult to locate, cost a lot of manpower and material resources, and affect customer production activities. The general practice of manufacturers is to apply to the customer to locate and solve the BUG in the customer's production environment, or to simulate the construction of the customer's production e...

AI Technical Summary

Problems solved by technology

This method has the following obvious defects: 1) Usually, problems are sporadic and not easy to reproduce, and it is difficult to estimate the cycle and investment of solving customer problems; 2) Some equipment is not self-owned equipment, if the environment is simulated to solve the problem The equipment cost is huge; 3) Even if the problem recurs, the problem may not necessarily be located due to the lack of necessary locatability data and logs

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