Event allocation method and device, storage medium and electronic equipment

A distribution method and event technology, applied in the field of financial technology, can solve problems such as the inability to accurately and efficiently dispatch event tickets, and achieve the effect of accurate and efficient event ticket distribution

Pending Publication Date: 2022-06-03
INDUSTRIAL AND COMMERCIAL BANK OF CHINA
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  • Abstract
  • Description
  • Claims
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Problems solved by technology

[0005] This application provides an event distribution method, device, storage medium and electronic equipment to solve the problem in the related art that the method of manually assigning event tickets cannot accurately and efficiently distribute event tickets

Method used

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  • Event allocation method and device, storage medium and electronic equipment
  • Event allocation method and device, storage medium and electronic equipment
  • Event allocation method and device, storage medium and electronic equipment

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Embodiment Construction

[0021] It should be noted that the embodiments in the present application and the features of the embodiments may be combined with each other in the case of no conflict. The present application will be described in detail below with reference to the accompanying drawings and in conjunction with the embodiments.

[0022] In order to make those skilled in the art better understand the solutions of the present application, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present application. Obviously, the described embodiments are only The embodiments are part of the present application, but not all of the embodiments. Based on the embodiments in the present application, all other embodiments obtained by those of ordinary skill in the art without creative work shall fall within the scope of protection of the present application.

[0023] It s...

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Abstract

The invention discloses an event allocation method and device, a storage medium and electronic equipment, and relates to the field of financial science and technology. The method comprises the following steps: acquiring a target event, and acquiring a keyword from description information of the target event; obtaining at least one historical event associated with the keyword from a database; respectively calculating the similarity between the description information of the target event and the description information of the at least one historical event to obtain at least one similarity value; determining a target historical event from the at least one historical event according to the at least one similarity value, and determining a target object according to a notification object corresponding to the target historical event; and distributing the target event to the target object. Through the method and the device, the problem that an event order cannot be accurately and efficiently distributed by a manual event order distribution method in related technologies is solved.

Description

technical field [0001] The present application relates to the field of financial technology, and in particular, to an event distribution method, apparatus, storage medium, and electronic device. Background technique [0002] In the daily production operation and maintenance work, the establishment and timely dispatch of the incident order is very important. Quickly and accurately dispatching the front-line incident order to the corresponding operation and maintenance personnel is the key point to ensure the work efficiency of the incident resolution process. The current event ticket dispatching mechanism used in production is to send the event ticket to the system. After receiving the event ticket in the system, the front-line duty personnel will find the corresponding operation and maintenance personnel according to the information in the event ticket, and notify the operation and maintenance personnel by phone or information. Maintenance personnel to resolve the incident. ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06F40/284G06F16/335G06F16/33
CPCG06Q10/06312G06F40/284G06F16/335G06F16/3346
Inventor 陶思琦
Owner INDUSTRIAL AND COMMERCIAL BANK OF CHINA
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