Service resource allocation method, device and equipment

A technology for resource allocation and business, applied in the direction of resources, instruments, data processing applications, etc., can solve problems such as inability to allocate resources and evaluate unreasonable business resources, and achieve the effect of improving allocation and utilization efficiency.

Active Publication Date: 2022-03-22
CLOUD WISDOM BEIJING TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

In the existing process mining methods, there is an unreasonable problem in the resource allocation of the business, and it is impossible to effectively evaluate whether the resource allocation is reasonable

Method used

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  • Service resource allocation method, device and equipment
  • Service resource allocation method, device and equipment
  • Service resource allocation method, device and equipment

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Embodiment Construction

[0038] Exemplary embodiments of the present invention will be described in more detail below with reference to the accompanying drawings. Although exemplary embodiments of the present invention are shown in the drawings, it should be understood that the invention may be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided for more thorough understanding of the present invention and to fully convey the scope of the present invention to those skilled in the art.

[0039] Such as figure 1 As shown, the embodiment of the present invention provides a service resource allocation method, the method includes:

[0040] Step 11, acquiring historical process data during business execution within a preset period of time;

[0041] Step 12, obtaining resource allocation evaluation results of at least one business according to the historical process data;

[0042] Step 13, according to the resource allocation evalu...

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Abstract

The invention provides a service resource allocation method, device and equipment. The method comprises the following steps: acquiring historical flow data in a service execution process within a preset time period; obtaining a resource allocation evaluation result of at least one service according to the historical process data; according to the resource allocation evaluation result of the at least one service, obtaining a target resource allocation evaluation result of the service in the preset time period; and performing resource allocation and/or resource allocation adjustment on the service according to the target resource allocation evaluation result. According to the scheme provided by the invention, the reasonable degree of resource allocation of services in the process mining process can be improved.

Description

technical field [0001] The present invention relates to the technical field of process mining, in particular to a business resource allocation method, device and equipment. Background technique [0002] With the continuous development of enterprises and the gradual expansion of scale, the cost of human resources and other resources will increase. The effective use of huge human resources and other resources will become a key factor for enterprises to improve efficiency and enhance market competitiveness. At the same time, with the acceleration of the digitalization process of modern enterprises, a large number of process logs will be generated in the operation of enterprises to record the actual operation process of enterprises. Due to development needs, cross-platform content, a wide variety, and a large amount of data, the log volume often reaches the TB level. [0003] Therefore, how to use such huge and complex data urgently needs to establish an intuitive representatio...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06
CPCG06Q10/0633G06Q10/06312G06Q10/0631
Inventor 程相孟董文浩乔喜铭汪樟发王洪江赖彩林姚斯宇
Owner CLOUD WISDOM BEIJING TECH
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