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Dialogue management method and device, computer equipment and storage medium

A dialogue management, computer program technology, applied in computing, digital data processing, natural language data processing, etc., can solve problems such as inability to accurately locate user needs, and achieve the effect of improving experience

Pending Publication Date: 2022-03-08
SHENZHEN TCL NEW-TECH CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The embodiment of the present invention provides a dialog management method, device, computer equipment and storage medium, which are used to solve the technical problem in the prior art that the user's needs cannot be accurately located from the dialog management system

Method used

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  • Dialogue management method and device, computer equipment and storage medium
  • Dialogue management method and device, computer equipment and storage medium
  • Dialogue management method and device, computer equipment and storage medium

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Embodiment Construction

[0027] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are some of the embodiments of the present invention, but not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0028] It should be understood that when used in this specification and the appended claims, the terms "comprising" and "comprises" indicate the presence of described features, integers, steps, operations, elements and / or components, but do not exclude one or Presence or addition of multiple other features, integers, steps, operations, elements, components and / or collections thereof.

[0029] It should also be understood that the terminology used ...

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Abstract

The embodiment of the invention discloses a dialogue management method and device, computer equipment and a storage medium. The method comprises the following steps: receiving dialogue voice sent by a user based on a preset first dialogue state; switching the first dialogue state into a second dialogue state according to the dialogue voice; recommendation information requested by the user is generated in the second dialogue state, and evaluation feedback information of the user on the second dialogue state is acquired; and switching the second dialogue state according to the evaluation feedback information to obtain a third dialogue state for executing the next round of dialogue of the user. Based on the artificial intelligence technology, the user demand is accurately positioned through the method, and the user experience is greatly improved.

Description

technical field [0001] The present invention relates to the technical field of artificial intelligence, in particular to a dialogue management method, device, computer equipment and storage medium. Background technique [0002] In recent years, with the rapid development of computer and Internet technology, technologies in various fields have begun to focus on artificial intelligence technology, which has also led a wave of artificial intelligence research and opened a new chapter in the era of artificial intelligence. Among them, the intelligent dialogue management system, as an important form of artificial intelligence, has played a role in all aspects of people's lives and brought great convenience to human beings. Traditional dialog management systems usually use template-based and manual rule-based methods, but such systems not only need to design cumbersome manual rules and fixed language templates, but also only analyze the user's usage data, causing users to be in co...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F40/35G10L15/26
CPCG06F40/35G10L15/26
Inventor 不公告发明人
Owner SHENZHEN TCL NEW-TECH CO LTD
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