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Dialogue processing method, system and device and computer readable storage medium

A technology of dialogue processing and policy configuration files, which is applied in computing, digital data processing, special data processing applications, etc., can solve the problem of reducing the accuracy and reliability of dialogue processing, affecting the accuracy and reliability of dialogue processing, and failing to complete dialogue Handling and other issues to achieve the effect of improving accuracy and reliability, and enhancing the sense of dialogue experience

Pending Publication Date: 2021-11-26
SHANGHAI YUNCHONG ENTERPRISE DEV CO LTD
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AI Technical Summary

Problems solved by technology

The accuracy of the dialogue data will greatly affect the model performance of the dialogue processing model, which in turn affects the accuracy and reliability of dialogue processing.
At the same time, this method will not be able to complete the dialogue processing in the application scenarios that are not covered by the dialogue data, further reducing the accuracy and reliability of dialogue processing

Method used

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  • Dialogue processing method, system and device and computer readable storage medium
  • Dialogue processing method, system and device and computer readable storage medium
  • Dialogue processing method, system and device and computer readable storage medium

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Embodiment Construction

[0092] Some embodiments of the present invention are described below with reference to the accompanying drawings. Those skilled in the art should understand that these embodiments are only used to explain the technical principles of the present invention, and are not intended to limit the protection scope of the present invention.

[0093] In the description of the present invention, "module" and "processor" may include hardware, software or a combination of both. A module may include hardware circuits, various suitable sensors, communication ports, memory, and may also include software parts, such as program codes, or a combination of software and hardware. The processor may be a central processing unit, a microprocessor, an image processor, a digital signal processor or any other suitable processor. The processor has data and / or signal processing functions. The processor can be implemented in software, hardware or a combination of both. The non-transitory computer readabl...

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Abstract

The invention relates to the technical field of artificial intelligence, particularly provides a dialogue processing method, system and device and a computer readable storage medium, and aims to effectively improve the accuracy and reliability of dialogue processing. The dialogue processing method comprises: determining semantic analysis is conducted on received input information, and a dialogue intention; determining a dialogue strategy query condition according to the dialogue intention; querying a preset dialogue strategy configuration file by adopting the dialogue strategy query condition, and determining a dialogue processing task of the dialogue intention; enabling the dialogue strategy configuration file to be a configuration file of a tree data structure generated according to a plurality of different dialogue processing tasks and dialogue strategy query conditions corresponding to each dialogue processing task; and executing the dialogue processing task to generate reply information. By querying the preset dialogue strategy configuration file to determine the mode of the dialogue processing task, accurate reply information can be generated for the input information, and the dialogue processing accuracy and reliability are remarkably improved.

Description

technical field [0001] The present invention relates to the technical field of artificial intelligence, and specifically provides a task processing method, device and computer-readable storage medium. Background technique [0002] At present, dialogue processing devices are widely used in various application scenarios such as air ticket reservation and life payment. Users can send voice commands to the dialogue processing device, and the dialogue processing device can analyze the voice commands and complete corresponding operations such as booking air tickets or life payment. The dialogue processing method currently adopted by the dialogue processing device mainly uses dialogue data in different application scenarios to train a dialogue processing model, and then uses the trained dialogue processing model to perform dialogue processing. The accuracy of the dialogue data will greatly affect the model performance of the dialogue processing model, and then affect the accuracy a...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F40/35G06F40/295G06F16/332
CPCG06F40/35G06F16/3329G06F40/295
Inventor 谢名霖李波杜晓薇
Owner SHANGHAI YUNCHONG ENTERPRISE DEV CO LTD
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