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Mobile banking system supporting minority language and working method thereof

A technology for ethnic minorities and mobile banking, applied in payment system structure, data processing application, text database indexing, etc., can solve problems such as identification of ethnic minorities, troubles of ethnic minorities using mobile banking, etc., to increase text storage and analysis functions, and facilitate Use and enhance the effect of customer experience

Pending Publication Date: 2021-11-12
BANK OF CHINA
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, during the promotion and use of mobile banking, since the mobile banking system only supports Mandarin Chinese, the mobile banking system cannot recognize the languages ​​of ethnic minorities in the process of using it. Therefore, when ethnic minorities use mobile banking more troublesome

Method used

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  • Mobile banking system supporting minority language and working method thereof
  • Mobile banking system supporting minority language and working method thereof
  • Mobile banking system supporting minority language and working method thereof

Examples

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Embodiment Construction

[0027] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention more clear, the embodiments of the present invention will be further described in detail below in conjunction with the accompanying drawings. Here, the exemplary embodiments and descriptions of the present invention are used to explain the present invention, but not to limit the present invention.

[0028] The present invention belongs to big data technology. figure 1 It is a schematic diagram of a mobile banking system supporting minority languages ​​in an embodiment of the present invention, as shown in figure 1 As shown, the embodiment of the present invention provides a mobile banking system supporting minority languages, which facilitates the use of mobile banking by minority users and enhances customer experience. The system includes:

[0029] Speech collection module 101, for collecting minority language information;

[0030] Text collection module 102, ...

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Abstract

The invention provides a mobile banking system supporting minority language and a working method thereof, and belongs to big data. The system comprises a voice collection module used for collecting minority language information, a character acquisition module used for acquiring minority character information, a language analysis module used for comparing the voice input when the minority user uses the mobile banking with the collected minority language information and determining a language analysis result, a character analysis module used for comparing characters input by the minority user when the minority user uses the mobile banking with the collected minority character information and determining a character analysis result, and a voice playing module used for outputting the language analysis result and the character analysis result in a minority voice mode. According to the invention, minority users can conveniently use mobile banking, and the customer experience is enhanced.

Description

technical field [0001] The invention relates to the technical field of computer data processing, in particular to a mobile banking system supporting minority languages ​​and a working method thereof. Background technique [0002] This section is intended to provide a background or context for implementations of the invention that are recited in the claims. The descriptions herein are not admitted to be prior art by inclusion in this section. [0003] At present, in order to meet the consumption needs of modern consumers, major banks have developed from the original bank outlets to store and withdraw cash transactions into mobile banking for payment, thereby bringing convenience to consumers. [0004] However, during the promotion and use of mobile banking, since the mobile banking system only supports Mandarin Chinese, the mobile banking system cannot recognize the languages ​​of ethnic minorities in the process of using it. Therefore, when ethnic minorities use mobile bank...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/31G06F16/33G06Q20/10
CPCG06F16/316G06F16/3343G06F16/3344G06Q20/108
Inventor 樊璐刘娟刘卫琛杨青刚
Owner BANK OF CHINA
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