Data fuzzy query method and device for multi-tenant CRM system in SaaS environment

Abstract

The invention provides a data fuzzy query method and device for a multi-tenant CRM system in a SaaS environment. The method comprises the steps: obtaining a data query request of at least one security tenant; performing language analysis on the query request according to an XOSL object search language specification to obtain a current XOSL data query language of the security tenant; converting each private field identifier and each private entity identifier in search field range and search entity range specified by data query language into each universal field identifier and each universal entity identifier which can be applied to underlying global query engine on the basis of interaction with entity metadata configuration information self-defined by the security tenant in advance; querying through a bottom-layer global query engine to obtain a universal data fuzzy query result; and reversely converting the result into a private data fuzzy query result which can be identified by the security tenant, and outputting the private data fuzzy query result. The method can support global data fuzzy query of multiple fields and multiple entities.

Description

technical field [0001] The invention relates to the field of data processing of computer technology, in particular to a data fuzzy query method and device for a multi-tenant CRM system in a SaaS environment. Background technique [0002] SaaS is the abbreviation of Software as a Service (Software as a Service). With the development of Internet technology and the maturity of application software, an innovative software application model began to emerge in the 21st century. It is a mode of providing software through the Internet. SaaS manufacturers uniformly deploy application software on their own servers, so that customers can order the required application software services from manufacturers through the Internet according to their actual needs (customers who have ordered services) Can be called tenants), and pay the manufacturer according to the number and duration of the ordered services, and obtain the services provided by the manufacturer through the Internet. [0003]...

AI Technical Summary

Problems solved by technology

[0006] The present invention provides a data fuzzy query method and device for a multi-tenant CRM system in a SaaS environment, which is used to overcome the high query failure rate of accurate data query in the prior art, single query results, and the lack of support for multi-field and multi-entity data query and current problems. There are defects such as lack of research on data fuzzy query methods, etc., to achieve the effect of global data fuzzy query on the data of the multi-tenant CRM system in the SaaS environment

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