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Path planning system and method in field service business

A path planning and service business technology, applied in the field of on-site service management, can solve the problems of high cost of single visit distance and inability to meet service requirements

Pending Publication Date: 2021-04-20
上海泰聚数据技术有限公司
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the cost of a single access distance for the above two service paths is relatively high, and cannot meet the service requirements of indefinite operation scenarios

Method used

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  • Path planning system and method in field service business
  • Path planning system and method in field service business
  • Path planning system and method in field service business

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Embodiment Construction

[0050] The present invention will be described in detail below in conjunction with the accompanying drawings and specific embodiments. The present invention is not limited to this embodiment, and other embodiments may also belong to the scope of the present invention as long as they conform to the gist of the present invention.

[0051] In a preferred embodiment of the present invention, based on the above-mentioned problems existing in the prior art, a path planning system in on-site service business is now provided, which is applied to the scene of repeated service provision, and the scene of repeated service provision includes a service Multiple service outlets that need to provide services repeatedly in the center and associated service centers;

[0052] Such as figure 1 As shown, the path planning system includes:

[0053] The first obtaining module 1 is used to obtain the historical service data of each service outlet, and obtain the historical service frequency ratio ...

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Abstract

The invention provides a path planning system and method in field service business, and the system comprises a first obtaining module which is used for obtaining the historical service frequency ratio of all service websites through the processing of the obtained historical service data of all service websites; a second acquisition module which is used for respectively acquiring a first distance between the service network point and the service center and a second distance between the service network point and all other service network points except the service network point to form a distance matrix; a path planning module which is used for processing according to the historical service frequency ratio and the distance matrix to obtain a plurality of service paths and corresponding scheduling frequencies; and a scheduling module which is used for processing according to the plurality of service paths, the scheduling frequency and an upper limit value and a lower limit value of the preset interval time of two adjacent services of each service website to obtain a service sequence combination of each service path and the scheduling interval time of two adjacent service paths. The method has the beneficial effects that the method is suitable for infinite or irregular operation scenes, and the long-term operation cost is reduced.

Description

technical field [0001] The invention relates to the field of on-site service management, in particular to a path planning system and method. Background technique [0002] On-site service, usually refers to the service that needs to be delivered on-site by the service team. There is a demand for on-site service in many industries around us, and it is more common in some scenarios that require repeated services. Because business personnel need to go to the same place periodically , while having some flexibility in terms of timing and routing of services, and more importantly, such repetitive operations will continue until the day their business ends, possibly indefinitely. Take the vending machine replenishment scenario as an example. A company is responsible for a limited number of vending machines and needs to service the location of the vending machines multiple times or unlimited times, but one service cannot serve the same vending machine multiple times. Set the location...

Claims

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Application Information

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IPC IPC(8): G06Q10/04
Inventor 孙磊闫明李彤
Owner 上海泰聚数据技术有限公司
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