Intelligent robot for guest greeting and check-in of hotel

Abstract

The invention is suitable for the technical field of hotel equipment, and provides an intelligent robot for guest greeting and check-in of a hotel. The intelligent robot comprises a robot client and a server in communication connection with the robot client. The robot client comprises an information receiving module, an information processing module, a recognition module and a card issuing module; the information receiving module is used for receiving information input by a customer; the server is used for receiving and storing guest room state information and facilicating the calling of the information processing module; the recognition module is used for recognizing whether a person operates currently or not, and if not, a signal is sent to each module of the robot client; a card issuing unit withdraws a room card which is not taken away in time, and other modules automatically enter a dormant state; the card issuing module comprises the card issuing unit and a comparison unit; and the card issuing unit is used for receiving an instruction of the comparison unit or the information processing module, sending out the room card, and recovering the room card when knowing that the customer leaves and forgets to take the room card according to the signal sent by the recognition module.

Description

technical field [0001] The invention relates to the technical field of hotel equipment, in particular to an intelligent robot for welcoming guests in a hotel. Background technique [0002] With the continuous development and progress of society, artificial intelligence has gradually integrated into people's daily life and work. The research in the field of artificial intelligence includes robots, language recognition, image recognition, natural language processing and expert systems, among which intelligent robots The application in industry will greatly reduce the labor cost of enterprises. [0003] Artificial intelligence is a branch of computer science that attempts to understand the essence of intelligence and produce a new intelligent machine that can respond in a manner similar to human intelligence. In the existing society, using robots to welcome guests can Greatly reduce the labor cost; however, in the process of issuing the room card, the existing welcome robot, b...

AI Technical Summary

Problems solved by technology

[0003] Artificial intelligence is a branch of computer science that attempts to understand the essence of intelligence and produce a new intelligent machine that can respond in a manner similar to human intelligence. In the existing society, using robots to welcome guests can Greatly reduce the labor cost; however, in the process of issuing the room card, the existing welcome robot, because the customer forgets to take the card, the phenomenon of losing the room card abounds, which leads to unsafe phenomena. Therefore, a hotel welcome robot is now provided. Check in with intelligent robots to solve problems

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