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Speech recognition result evaluation method, device and equipment and storage medium

A speech recognition and speech technology, applied in speech recognition, speech analysis, instruments, etc., can solve problems such as consumption, long time, and low efficiency of accuracy evaluation

Active Publication Date: 2020-12-29
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In the process of detecting the conversion of speech into text by random sampling, not only the steps are cumbersome, but also a lot of time is consumed, which leads to low efficiency in the evaluation of the accuracy of the conversion of the initial speech into the original text

Method used

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  • Speech recognition result evaluation method, device and equipment and storage medium
  • Speech recognition result evaluation method, device and equipment and storage medium
  • Speech recognition result evaluation method, device and equipment and storage medium

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Embodiment Construction

[0031] Embodiments of the present invention provide a speech recognition result evaluation method, device, device, and storage medium, which are used to improve the evaluation efficiency of evaluating the accuracy of converting an initial speech into an initial text.

[0032] The terms "first", "second", "third", "fourth", etc. (if any) in the description and claims of the present invention and the above drawings are used to distinguish similar objects, and not necessarily Used to describe a specific sequence or sequence. It is to be understood that the terms so used are interchangeable under appropriate circumstances such that the embodiments described herein can be practiced in sequences other than those illustrated or described herein. Furthermore, the term "comprising" or "having" and any variations thereof, are intended to cover a non-exclusive inclusion, for example, a process, method, system, product or device comprising a sequence of steps or elements is not necessaril...

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Abstract

The invention relates to the field of artificial intelligence, discloses a speech recognition result evaluation method, device and equipment and a storage medium, and is used for improving the evaluation efficiency of evaluating the accuracy of converting initial speech into an initial text. The speech recognition result evaluation method comprises the following steps: converting initial voice ina video return visit project based on a voice recognition function to obtain an initial text; performing space character deletion preprocessing, sorting preprocessing and punctuation character deletion preprocessing on the initial text to obtain a to-be-detected text; obtaining a to-be-detected word sequence in the to-be-detected text, and performing proofreading and proofreading marking on the to-be-detected word sequence according to a preset standard word sequence to obtain a proofreading text; calculating a character recognition error rate of the proofreading text by adopting a preset calculation formula; and selecting a preset comparison result by comparing the character recognition error rate with a standard error rate, and determining a conversion evaluation result of the voice conversion text. The invention also relates to a blockchain technology, and the initial text can be stored in the blockchain.

Description

technical field [0001] The invention relates to the field of artificial intelligence, in particular to a method, device, equipment and storage medium for evaluating speech recognition results. Background technique [0002] Video return visit is one of the means for the company to maintain customers. Through the company's operation and maintenance personnel to conduct video return visits to customers, the company can further understand customer needs. One of the technologies used in video interviews is automatic speech recognition (ASR). Speech recognition technology is also called automatic speech recognition. Its main purpose is to convert the vocabulary content in human speech into computer-readable Input, that is to say, in the video return visit project, the voice replied by the customer is recognized through voice recognition technology, and then the recognized voice is converted into corresponding text to realize the voice recognition of the video return visit. After ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G10L15/01G10L15/26
CPCG10L15/01G10L15/26Y02D10/00
Inventor 陈益
Owner PING AN TECH (SHENZHEN) CO LTD
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