Information generation method and cloud service platform based on intelligent online communication and big data

A technology for information generation and communication services, applied in the field of intelligent online communication and big data, can solve problems that affect the stability of online communication services, and it is difficult to effectively discover communication interaction objects

Active Publication Date: 2021-03-30
江苏臻云技术有限公司
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  • Abstract
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  • Claims
  • Application Information

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Problems solved by technology

[0003] But in fact, in the process of Internet service access, there will inevitably be online communication failures. However, when online communication failures occur, considering the complexity of the actual business, the traditional solution only simply detects the configuration of the communication environment. In general, there is a big problem, usually in most cases it is still difficult to effectively discover the specific optimized communication interaction object, which greatly affects the stability of online communication business

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  • Information generation method and cloud service platform based on intelligent online communication and big data
  • Information generation method and cloud service platform based on intelligent online communication and big data
  • Information generation method and cloud service platform based on intelligent online communication and big data

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[0090] In order to more clearly illustrate the technical solutions of the embodiments of the present specification, the following briefly introduces the drawings that need to be used in the description of the embodiments. Apparently, the accompanying drawings in the following description are only some examples or embodiments of this specification, and those skilled in the art can also apply this specification to other similar scenarios. Unless otherwise apparent from context or otherwise indicated, like reference numerals in the figures represent like structures or operations.

[0091] It should be understood that "system", "device", "unit" and / or "module" used in this specification is a method for distinguishing different components, elements, parts, parts or assemblies of different levels. However, the words may be replaced by other expressions if other words can achieve the same purpose.

[0092] As indicated in the specification and claims, the terms "a", "an", "an" and / ...

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Abstract

The embodiment of the present application provides an information generation method and cloud service platform based on intelligent online communication and big data. Considering that the online communication fault interaction behavior is characterized by merging the online communication fault data into the original service access big data and the associated The data recording area corresponding to the service access big data, therefore, the online communication failure data in the data recording area corresponding to these original service access big data will produce some specific data recording areas inconsistent with the original access data. Based on this, attention should be paid to the service access data. The characteristic information of the data collection itself and the characteristic information of the online communication failure data collection can effectively discover the optimized communication interaction objects corresponding to the service access big data collection, so as to facilitate subsequent communication optimization for the optimized communication interaction objects in a timely manner.

Description

technical field [0001] This application relates to the technical field of intelligent online communication and big data, specifically, an information generation method and cloud service platform based on intelligent online communication and big data. Background technique [0002] At present, intelligent online communication technology has brought great convenience to Internet services (such as e-commerce live broadcast services, telemedicine services, remote intelligent online monitoring services, online education services, online office services, etc.), so for online communication service terminals In other words, the stability in the communication process is extremely important. [0003] But in fact, in the process of Internet service access, there will inevitably be online communication failures. However, when online communication failures occur, considering the complexity of the actual business, the traditional solution only simply detects the configuration of the commun...

Claims

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Application Information

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IPC IPC(8): G06F16/25G06F16/28G06F16/22G06F16/2458G06F16/2455
CPCG06F11/3089G06F18/24323
Inventor 孙小丽
Owner 江苏臻云技术有限公司
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