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Legal consultation interaction method and device based on artificial intelligence

A technology of artificial intelligence and interactive methods, applied in the field of legal consulting services, can solve problems such as the lack of application of artificial intelligence technology

Active Publication Date: 2020-10-09
中山市臻龙信息科技发展有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] With the improvement of social civilization and the gradual improvement of my country's judicial system, people's legal awareness is getting stronger and stronger. Civil litigation cases, administrative litigation cases and criminal litigation cases are very common in daily life, and people's demand for legal consultation is also increasing. , which undoubtedly brings challenges to the current limited judicial resources. It is difficult to answer users' legal questions in a timely and accurate manner only through the existing judicial resources.
[0003] At present, artificial intelligence is developing rapidly, and semantic recognition technology is very mature, but it has not been applied to artificial intelligence technology in the field of legal consulting services. Therefore, it is necessary to apply artificial intelligence technology to the field of legal consulting services to quickly and accurately answer questions. Legal issues raised by users to improve user experience

Method used

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  • Legal consultation interaction method and device based on artificial intelligence
  • Legal consultation interaction method and device based on artificial intelligence
  • Legal consultation interaction method and device based on artificial intelligence

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Embodiment Construction

[0021] Before the present invention is described in detail, it is necessary to describe the hardware architecture of the artificial intelligence-based legal consultation interactive system of the present invention, as figure 1 As shown, the system includes a server 1 and a client terminal 2, a client client 3 and a lawyer client 4 respectively connected to the server 1. Of course, it can also include other terminals such as a background client. The client client 2, client client 3 and lawyer client 4 can all be It is a computer, mobile phone, tablet computer and other terminal devices. Users, customer service personnel and lawyers have corresponding accounts and log in to the system through the accounts. The server 1 has a preset database, in which data such as language package data, user information data, customer service personnel data, lawyer account data and related algorithms are pre-stored.

[0022] An embodiment of the present invention provides an artificial intelligen...

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PUM

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Abstract

The invention discloses a legal consultation interaction method and device based on artificial intelligence, and a robot legal learning method. The legal consultation interaction method based on artificial intelligence comprises the following steps: acquiring legal consultation information sent by a user side; preprocessing the legal consultation information, and extracting a preset standard word;searching the specification words in a language package of a database, and judging whether the specification words exist in the language package of the database or not; when the specification words exist in the language package of the database, determining legal provisions and / or legal judgments mapped by the specification words according to a preset mapping relationship; and feeding back the determined legal provisions and / or legal judgments to the user side. The legal questions can be interacted with the user, and the legal questions raised by the user can be quickly and accurately answered.

Description

technical field [0001] The invention relates to the technical field of legal consultation services, in particular to an artificial intelligence-based legal consultation interaction method and device. Background technique [0002] With the improvement of social civilization and the gradual improvement of my country's judicial system, people's legal awareness is getting stronger and stronger. Civil litigation cases, administrative litigation cases and criminal litigation cases are very common in daily life, and people's demand for legal consultation is also increasing. , which undoubtedly brings challenges to the current limited judicial resources, and it is difficult to answer users' legal questions in a timely and accurate manner only through existing judicial resources. [0003] At present, artificial intelligence is developing rapidly, and semantic recognition technology is very mature, but it has not been applied to artificial intelligence technology in the field of legal ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332G06F16/33G06F40/247G06F40/242
CPCG06F16/3329G06F16/3344G06F40/247G06F40/242Y02D10/00
Inventor 刘俊良刘深广
Owner 中山市臻龙信息科技发展有限公司
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