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Method, device and equipment for processing faults of subway system, and storage medium

A system failure and subway technology, applied in the field of intelligent transportation, can solve problems such as excessive task allocation and uneven task allocation, and achieve the effect of improving maintenance efficiency

Pending Publication Date: 2020-06-02
GUANGZHOU SPACEFLIGHT HAITE SYST ENG
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The invention provides a method, device, equipment and storage medium for dealing with subway system failures, so as to solve the problems of uneven task distribution, task distribution exceeding the ability level of maintenance personnel, etc.

Method used

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  • Method, device and equipment for processing faults of subway system, and storage medium
  • Method, device and equipment for processing faults of subway system, and storage medium
  • Method, device and equipment for processing faults of subway system, and storage medium

Examples

Experimental program
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Effect test

Embodiment 1

[0047] figure 1 It is a flow chart of a method for handling a subway system failure provided by Embodiment 1 of the present invention. This embodiment is applicable to a scenario where a solution to a subway system failure is determined according to the failure information of the subway system failure, and the solution is sent to an appropriate first maintenance personnel. The method can be performed by a device for dispatching workers for maintenance of subway system failures. The device for handling subway system failures can be implemented by software and / or hardware, and can be configured in computer equipment, such as servers, workstations, personal computers, etc., The method specifically includes the following steps:

[0048] S101. Receive fault information of a subway system fault.

[0049] Generally, the failure of the subway system includes the operation of the subway and its related electromechanical equipment, including vehicles, tracks, catenary, platform equipm...

Embodiment 2

[0069] figure 2 It is a flowchart of a method for handling a subway system failure provided by Embodiment 2 of the present invention. This embodiment is a refinement based on the first embodiment, and describes in detail the specific operation of determining the solution to the subway system fault according to the fault phenomenon and equipment type. The method specifically includes the following steps:

[0070] S201. Receive the fault phenomenon of the subway system fault reported by the subway passengers.

[0071] Receive the fault phenomenon of the subway system fault reported by the subway passengers through the application.

[0072] S202. Determine the equipment type and professional type of the subway system fault according to the description of the subway system fault by the subway passenger.

[0073] The subway application collects the equipment type and failure phenomenon filled by passengers, and the background staff completes the equipment type and failure pheno...

Embodiment 3

[0086] image 3 It is a structural diagram of a device for handling subway system failures provided by Embodiment 3 of the present invention. The device includes: a fault information receiving module 31 , a solution determining module 32 and a first maintenance personnel determining module 33 . in:

[0087] The fault information receiving module 31 is used to receive the fault information of the subway system fault, and the fault information includes fault phenomenon and equipment type;

[0088] The solution determination module 32 is used to determine the solution of the subway system failure according to the failure phenomenon and equipment type, and the solution includes a professional type;

[0089] The first maintenance personnel determination module 33 is configured to send the solution and the failure information to the first maintenance personnel, so that the first maintenance personnel can perform maintenance on the subway system failure, and the first maintenance p...

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Abstract

The invention discloses a method, device and equipment for processing faults of a subway system, and a storage medium. The method comprises the steps of receiving fault information of a subway systemfault, wherein the fault information comprises a fault phenomenon, an equipment type and a professional type; determining a solution of a subway system fault according to the fault phenomenon and theequipment type; and sending the solution and the fault information to a first maintainer, so that the first maintainer maintains the subway system fault, and the professional type of the first maintainer conforms to the professional type of the fault information. The beneficial effects that the solution is issued to maintenance personnel while dispatching is carried out, the maintenance personnelare helped to maintain faults of the subway system, and the maintenance efficiency is improved are achieved.

Description

technical field [0001] Embodiments of the present invention relate to intelligent transportation technology, and in particular to a method, device, equipment and storage medium for handling failures in subway systems. Background technique [0002] In recent years, all parts of the country in the intelligent transportation industry are vigorously developing intelligent construction, the construction market in various places is gradually becoming saturated, and the effect maintenance of system construction is also gradually put on the agenda. The release of Information Technology Service Standards (ITSS) in 2014 pointed out the direction for system operation and maintenance, and various manufacturers also launched their own operation and maintenance management systems one after another. [0003] From the current point of view, the operation and maintenance process of each product is basically the same, which is basically report fault-dispatch-maintenance-confirmation, and disp...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q10/00
CPCG06Q10/063112G06Q10/20
Inventor 崔鲲潘龙黄玮郑罡欧永强陈雪松王一文谢荷梅李晓峰黄俊辉
Owner GUANGZHOU SPACEFLIGHT HAITE SYST ENG
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