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Marketing method and device based on bank outlet queuing and calling service

A technology of bank outlets and public accounts, applied in marketing, inspection devices, network data retrieval, etc., can solve problems such as waste of marketing opportunities, achieve the effect of reducing business volume, increasing transaction volume, and improving business processing efficiency

Pending Publication Date: 2020-05-15
BANK OF CHINA
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, the customer needs to wait patiently for the number to be called after picking up the number at the branch. During the time when the customer is queuing up to call the number, the bank branch does not conduct real-time marketing to the customer, wasting the marketing opportunity

Method used

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  • Marketing method and device based on bank outlet queuing and calling service
  • Marketing method and device based on bank outlet queuing and calling service
  • Marketing method and device based on bank outlet queuing and calling service

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Embodiment Construction

[0047] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0048] The present invention provides an embodiment of a marketing method based on bank outlets queuing service, see figure 1 , the marketing method based on bank branch queuing service specifically includes the following content:

[0049] S101: Obtain the identification information of the customer and generate a two-dimensional code contain...

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Abstract

The invention provides a marketing method and device based on bank outlet queuing and calling service. The method comprises the steps of acquiring identification information of a client and generatinga two-dimensional code containing the identification information and provided with a skip link; displaying the two-dimensional code to enable a client to access a target official account corresponding to the jump link after scanning the two-dimensional code and send identification information to the target official account; receiving a queuing and calling check request input by the client throughthe target official account; and sending the current queuing data of the client to the client in real time through the target official account and sending financial product data corresponding to theidentification information to the client, so that the client checks the current queuing situation and recommended financial products. According to the invention, business demands needing to be handledby customers can be mastered during queuing, certain marketing is carried out, and the customers can be guided to carry out online transaction according to businesses selected by the customers, so that the transaction volume of a mobile banking is increased, and the business volume of an outlet counter is reduced.

Description

technical field [0001] The invention relates to the technical field of bank service management, in particular to a marketing method and device for queuing and number calling services at bank outlets. Background technique [0002] Queuing is already a very common phenomenon in daily life. For example, people handle too many financial services in the banking hall, waiting in crowded queues, sometimes for more than an hour or even longer. Convenient for customers who handle business. With the development of science and technology, the application of bank queuing system came into being. The bank queuing and calling system can well solve the phenomenon of queuing, waiting, crowding and confusion encountered by customers in handling business. [0003] The traditional way of queuing and calling is that a vertical queuing and calling machine is placed at the entrance of the business outlet, and the customer first takes a number on the queuing and calling machine to handle business...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/02G06Q40/02G07C11/00G06F16/9535G06F16/955
CPCG06Q40/02G06Q30/02G06F16/9535G06F16/9554G07C11/00G07C2011/04
Inventor 王增峰张子辉司薇王硕
Owner BANK OF CHINA
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