A method, device, voice assistant, terminal, computer equipment and computer readable medium of AI calls

A voice assistant and incoming call technology, which is applied in the field of communication, can solve problems affecting user experience, personal information leakage, security risks, etc., and achieve the effect of improving humanization, reducing the probability of leakage, and improving user experience

Active Publication Date: 2020-11-27
BEIJING MORAN COGNITIVE TECH CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Since the AI ​​call method can save a lot of labor costs, it is widely used by merchants and other companies, so that users often receive such calls, which affects the user experience
Especially when it is inconvenient for the user to answer the incoming call, if the call is not identified and the preset automatic answering method is used to reply directly or the voice assistant is used to automatically answer the incoming call, it is easy to cause personal information leakage, and there is a certain security risk

Method used

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  • A method, device, voice assistant, terminal, computer equipment and computer readable medium of AI calls
  • A method, device, voice assistant, terminal, computer equipment and computer readable medium of AI calls
  • A method, device, voice assistant, terminal, computer equipment and computer readable medium of AI calls

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Embodiment Construction

[0033] In order to make the object, technical solution and advantages of the present invention clearer, the implementation manner of the present invention will be further described in detail below in conjunction with the accompanying drawings. The embodiments of the present invention and the specific features of the embodiments are detailed descriptions of the technical solutions of the embodiments of the present invention, rather than limitations on the technical solutions of the description of the present invention. In the case of no conflict, the embodiments of the present invention and the technical features of the embodiments can be combined with each other.

[0034] figure 1 It is a method for identifying an AI incoming call proposed by an embodiment of the present invention, comprising the following steps:

[0035] Step 101, when the terminal receives an incoming call, the voice assistant automatically connects the incoming call;

[0036] Step 102, acquiring the voice...

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Abstract

The invention provides a method for identifying an AI incoming call, and the method comprises the following steps: 101, enabling a voice assistant to automatically answer the incoming call when a terminal receives the incoming call; 102, acquiring a voice signal of an incoming call, and preprocessing the voice signal; and 103, analyzing and judging the preprocessed voice signal by using a database, and identifying whether the incoming call belongs to an AI incoming call or not. According to the method, the function of identifying the AI incoming call by the voice assistant can be realized, theprobability of personal information leakage of the user is reduced, the user is helped to solve harassment calls, the humanization of the intelligent incoming call is improved, and the user experience is improved.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to a method for identifying an artificial intelligence (AI) incoming call. Background technique [0002] At present, due to the continuous development of speech synthesis technology, various advertisements and sales calls no longer use manual methods to make calls, and more and more AI calls are used. Because the AI ​​call method can save a lot of labor costs, it is widely used by merchants and other companies, so that users often receive such calls, which affects the user experience. Especially when it is inconvenient for the user to answer the incoming call, if the call is not identified and the preset automatic answering method is used to reply directly or the voice assistant is used to answer the incoming call automatically, it is easy to cause personal information leakage, and there is a certain security risk. Contents of the invention [0003] In view of the above-me...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/22H04M3/42H04M3/493G10L15/02G10L15/04G10L15/08G10L15/26G10L15/30
CPCG10L15/02G10L15/04G10L15/08G10L15/26G10L15/30G10L2015/088H04M3/2281H04M3/42212H04M3/4936
Inventor 张伟萌龚思颖
Owner BEIJING MORAN COGNITIVE TECH CO LTD
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