A session record storage method, device, equipment and storage medium

A technology of session recording and screen capture, applied in the field of communications, can solve problems such as cumbersome operations, poor user experience, and impact on employee work efficiency.

Active Publication Date: 2022-06-07
SHENZHEN WORKEC TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The present invention provides a method for processing session records, which aims to solve the problem in the prior art that when a user needs to show another user a session record with another user, the operations of both parties will be cumbersome, resulting in poor user experience, especially In business-oriented enterprises, it will directly affect the work efficiency of employees, which is not conducive to the operation and development of enterprises

Method used

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  • A session record storage method, device, equipment and storage medium
  • A session record storage method, device, equipment and storage medium
  • A session record storage method, device, equipment and storage medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0031] figure 1 It is a flow chart of a method for storing session records provided by an embodiment of the present invention.

[0032] Various applications can often be installed on the smart terminal, one of which is a social application, which can facilitate communication between users in the form of conversations.

[0033] In an embodiment of the present invention, a method for storing session records is applied to a terminal, such as figure 1 As shown, in step S101, the session event of the terminal is monitored through the first program. The session events in this embodiment of the present invention may include session events of all applications on the terminal. It can be understood that most of the above applications with session events are social applications, such as WeChat, QQ, Fetion, etc. When the above-mentioned social program generates a dialogue (conversation event) between users, the conversation event is monitored by the first program.

[0034] In step S102...

Embodiment 2

[0040] The difference between the session record storage method provided by the embodiment of the present invention and the first embodiment is that the above-mentioned session record includes a screen shot record of a session message. It should be understood that the session record should also include a screen shot record of the session message. Storage path; in this embodiment of the present invention, the generation methods of the session message screenshot record mainly include the following two:

[0041] In an embodiment of the present invention, the above-mentioned step S102 specifically includes:

[0042] If the first program detects that a screen capture event occurs on the terminal, it is determined that the screen capture event is associated with the session event of the second program;

[0043] If so, the first program automatically triggers the session acquisition function to acquire the target session record, where the target session record at least includes the s...

Embodiment 3

[0059] figure 2 It is a structural diagram of a session record storage device provided by an embodiment of the present invention.

[0060] Various applications can often be installed on the smart terminal, one of which is a social application, which can facilitate communication between users in the form of conversations.

[0061] In an embodiment of the present invention, a session record storage device is applied to a terminal, such as figure 2 As shown, the session event monitoring unit 201 is configured to monitor session events of the terminal through the first program. The session events in this embodiment of the present invention may include session events of all applications on the terminal. It can be understood that most of the above applications with session events are social applications, such as WeChat, QQ, Fetion, etc. When the above-mentioned social program generates a dialogue (conversation event) between users, the conversation event is monitored by the firs...

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Abstract

The invention is applicable to the technical field of communication, and provides a session record processing method, device, equipment and storage medium. The session record storage method provided by the present invention is applied to a terminal, and includes the following steps: monitoring session events of the terminal through the first program; when the session acquisition function of the first program is triggered, acquiring the target session record of the second program; through the second program A program uploads the target session record to the server for storage. Therefore, the method for storing session records can conveniently realize the remote sharing of session records between terminals, which provides convenience for users.

Description

technical field [0001] The present invention belongs to the field of communication technologies, and in particular relates to a session record storage method, device, device and storage medium. Background technique [0002] During the operation of the enterprise, the communication between employees and customers at work often affects the performance and normal operation of the enterprise. Therefore, for the convenience of management and the interests of enterprise customers, usually, the managers of the enterprise will want to know the relationship between employees and customers. The communication status between customers can not only restrain the behavior of employees, but also control the progress of the business. [0003] In the prior art, employees and customers usually communicate through various social software, such as QQ, WeChat, Fetion, and so on. When the manager needs to view the communication records of some important matters, the employee can directly display ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L67/141H04L61/50
CPCH04L67/025H04L67/141H04L61/50
Inventor 张星亮吴剑文
Owner SHENZHEN WORKEC TECH
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