Exchange interaction method, device, equipment and computer readable storage medium

Abstract

The invention discloses an exchange interaction method, which comprises the following steps: when a wake-up instruction is detected, a connection channel of a first robot corresponding to the wake-upinstruction is activated, and whether there is a connection request triggered based on the connection channel is detected; if there is a connection request, a connection between a terminal corresponding to the connection request and the first robot is established, and a corresponding access interface is displayed on a display interface of the terminal to facilitate interaction between the terminaland the first robot on the basis of the access interface. The invention also discloses an exchange interaction device, equipment and a computer readable storage medium. The connection channel is activated through the wake-up instruction, and the interaction connection between the terminal and the robot is established on the basis of the connection channel. Then, human-computer interaction is achieved through the terminal for users. The interaction process is performed on the access interface, thereby effectively improving the anti-interference ability and realizing intelligent interaction.

Description

technical field [0001] The present invention relates to the technical field of financial technology (Fintech), in particular to a communication and interaction method, device, equipment and computer-readable storage medium. Background technique [0002] In recent years, with the continuous development of financial technology (Fintech), especially Internet finance, human-computer interaction technology has been introduced into the daily business of financial institutions such as banks. Among them, due to their intelligence and mobility, robots are widely loved by users in many application scenarios, especially in application scenarios such as guiding reception and communication and interaction. Therefore, how to establish a human-machine connection and interact is a important work. [0003] The existing practice is that there are related function options in the touch interface of the robot, and the user can manually click on the touch interface of the robot, and the robot wi...

AI Technical Summary

Problems solved by technology

[0004] However, the current human-computer interaction requires the user to be in close contact with the robot to achieve interaction, and the interaction function is relatively scarce, and it is also vulnerable to external interference during the interaction process. Interference; when the user manually clicks on the touch interface, if other people are also clicking on the touch interface, command conflicts are likely to occur. Therefore, the existing human-computer interaction human-computer connection is not strong, and the intelligence in the interaction process is insufficient

Images