Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

Service processing method based on internet of things and terminal device

A technology of the Internet of Things and business, applied in the field of the Internet of Things, can solve problems such as the inability to handle business and the difficulty of handling customer business, and achieve the effect of reducing the manpower of tellers and improving the success rate

Active Publication Date: 2019-02-15
CHINA PING AN LIFE INSURANCE CO LTD
View PDF5 Cites 2 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The embodiment of the present invention provides a business handling method and terminal equipment based on the Internet of Things to solve the problem that a certain business involves multiple qualified persons. If any one or more qualified persons cannot handle it at the counter, the business cannot Handling, causing difficulties in customer business handling

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Service processing method based on internet of things and terminal device
  • Service processing method based on internet of things and terminal device
  • Service processing method based on internet of things and terminal device

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0030] In the following description, specific details such as specific system structures and technologies are presented for the purpose of illustration rather than limitation, so as to thoroughly understand the embodiments of the present invention. It will be apparent, however, to one skilled in the art that the invention may be practiced in other embodiments without these specific details. In other instances, detailed descriptions of well-known systems, devices, circuits, and methods are omitted so as not to obscure the description of the present invention with unnecessary detail.

[0031] In order to illustrate the technical solutions of the present invention, specific examples are used below to illustrate.

[0032] see figure 1 , figure 1 It is a schematic flowchart of a business handling method based on the Internet of Things provided by the embodiment of the present invention. In this embodiment, the angle trigger of the counter system is used as an example for illustra...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention is applicable to the technical field of the internet of things, and provides a service processing method based on the internet of things and a terminal device. The method comprises the following steps of receiving a service processing request sent by a terminal, the service qualification person information and the current handler information; if the business qualifier information contains the information of a plurality of business qualifiers, one business qualifier information is queried to be the same as the current handler information, or the current handler information is notqueried in the business qualifier information, obtaining the service information sent by the terminal, and determining the service agent information; if the agent is allowed to handle the business, determining the importance of the business according to the business information; if the importance degree reaches the threshold value, determining that the service is handled remotely; sending the materials needed to process the business to the terminal for obtaining the processing materials; authenticating the business materials, if the authentication passes, handling the business, thereby greatly improving the success rate of business processing, while being able to remotely process the business and saving manpower.

Description

technical field [0001] The invention belongs to the technical field of the Internet of Things, and in particular relates to a business handling method and terminal equipment based on the Internet of Things. Background technique [0002] In the prior art, many businesses need to be handled by customers at the counter, such as insurance, banking, postal services, etc. If a certain business involves multiple qualified persons, these qualified persons are required to handle it at the counter, so if any one or more of them If the qualified person can't handle it at the counter, the business cannot be handled, which makes it difficult for customers to handle business and cannot meet the needs of existing customers. Contents of the invention [0003] The embodiment of the present invention provides a business handling method and terminal equipment based on the Internet of Things to solve the problem that a certain business involves multiple qualified persons. If any one or more q...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/10G06Q40/02H04L29/08
CPCH04L67/12G06Q10/103G06Q40/02Y02P90/30
Inventor 刘白云王卓林
Owner CHINA PING AN LIFE INSURANCE CO LTD
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com