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Dish distributing system based on intelligent table

A smart dining table and side dish technology, which is applied in the fields of equipment, commerce, sales/lease transactions, etc., can solve the problems of prolonging the waiting time of customers, poor customer experience, and ignoring customers, so as to improve user experience and reduce the probability of errors , the effect of improving economic efficiency

Active Publication Date: 2018-03-23
北京新弘宝科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

For the most traditional catering industry, which has the closest relationship with people, the current common method is still that the service personnel complete the entire process from ordering to checkout completely manually. This method not only consumes a lot of manpower, but also easily Prolonging the waiting time of customers due to lack of manpower, or even ignoring customer needs, resulting in a decline in customer consumption experience, resulting in a lose-lose situation for customers and restaurants
In order to solve the problems of inefficiency and poor customer experience caused by the fully manual service mode, smart tables that can order food by themselves have appeared on the market. Customers can complete ordering and placing orders by using the ordering system carried by the self-service table. And a series of operations such as checkout, which greatly saves the manpower of the service and the waiting time of customers
However, the existing way of serving dishes is still based on the traditional method of passing dishes or calling for dishes. If the restaurant is large or has a large number of diners, it is easy to get the wrong dish or take the same dish from other people. , there is still the inconvenience of

Method used

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  • Dish distributing system based on intelligent table
  • Dish distributing system based on intelligent table
  • Dish distributing system based on intelligent table

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0031] Such as Figure 1~2 As shown, Embodiment 1 of the present invention provides a side dish system based on a smart dining table, including a side dish server 1 and intelligent hardware communicating with the side dish server 1, and the smart hardware includes a side dish display screen 2 and an intelligent Each table has a unique MAC address. Each intelligent table is provided with a unique table display screen 3 and loaded with a unique table-end control system 4. Each table-side control system 4 includes at least Two mutually independent ID client terminals that communicate with the said side dish server 1, said dining table display screen 3 can simultaneously display at least one operation interface of said ID client side; said side dish server 1 includes a side dish management unit 11, The side dish management unit 11 is used to generate side dish information according to the information of the order to which the dish is served, display it on the side dish display scr...

Embodiment 2

[0035] Such as Figure 3-4 As shown, this embodiment 2 provides a side dish system based on a smart dining table on the basis of embodiment 1, and this embodiment 2 further defines that the side dish management unit 11 includes the following parts:

[0036] The side dish information generation module 111 is used to generate side dish information according to the information of the order to which the dish belongs, and display it on the side dish display screen 2;

[0037] The notification sending module 112 is used to send a dish delivery notice to the service personnel as required, to notify the service personnel to pick up and deliver the dishes prepared by the back kitchen, or to send a notice to the customer to inform the customer to go to the dish delivery window by themselves Take dishes.

[0038]When adopting the method of passing dishes, the notification sending module 112 sends a notification of sending dishes to the waiter. At this time, the side dish display screen ...

Embodiment 3

[0043] Such as Figure 5 Shown, this embodiment 3 provides a kind of side dish system based on intelligent dining table on the basis of embodiment 2, and this embodiment 3 further defines that described side dish management unit 11 also includes the confirmation module 113 of ordering dishes, described The menu confirmation module 113 is used for confirming the completed dishes after the served dishes are sent to the corresponding seats and the garnishes are completed, and the confirmed dishes are deleted.

[0044] Whether the customer is picking up the dishes or the service staff is delivering the dishes, after the garnishment is finished, the completed dishes should be confirmed, so that the displayed information can be updated in a timely manner and subsequent orders can be processed in an orderly manner.

[0045] The side dish management unit 11 also includes a timing module 114, and the timing module 114 is used to monitor the time for the dishes to be delivered or to be ...

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PUM

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Abstract

The invention provides a dish distributing system based on an intelligent table, which can effectively improve the accuracy of the dish distribution by strictly distributing the dish according to theorder information with a dish distribution management unit and a dish distribution display screen; a mode of transmitting the dish by the special person and a mode of taking the dish by self are supported, a dish distribution notification is issued according to the information corresponding to the order to which the dish belongs, and the service person receives the dish distribution notification and then transmits the dish, or the customer receives the dish distribution notification and then takes the dish; and a table management unit can receive a dish taking notification and a smart table displays the dish taking notification on the desktop, and the customer confirms and deletes the corresponding dish after serving, thereby updating the information in time. Through the above system, theworkload of restaurant staff and the time for customers to wait for serving can be significantly reduced. At the same time, the probability of mistakes in the process of food delivery can be effectively reduced, so as to effectively optimize the restaurant service process, improve the user experience, and significantly improve the restaurant's economic benefits.

Description

technical field [0001] The invention belongs to the technical field of smart dining tables, and in particular relates to a dish matching system based on smart dining tables. Background technique [0002] With the development of the economy and the improvement of living standards, people's pursuit of quality of life is also increasing, so the requirements for the service industry are also increasing. For the most traditional catering industry, which has the closest relationship with people, the current common method is still that the service personnel complete the entire process from ordering to checkout completely manually. This method not only consumes a lot of manpower, but also easily Due to insufficient manpower, the waiting time of customers is prolonged, or even the needs of customers are ignored, resulting in a decline in customer consumption experience, resulting in a lose-lose situation for customers and restaurants. In order to solve the problems of inefficiency a...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q30/06G06Q50/12
CPCG06Q10/06315G06Q30/0635G06Q50/12
Inventor 孟奇奎李小强
Owner 北京新弘宝科技有限公司
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