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Automatic event level determining and adjusting method and device

An event and automatic technology, applied in the direction of electrical components, digital transmission systems, transmission systems, etc., can solve problems such as failure of system responsible persons to respond, low efficiency, and ineffective resolution of events

Inactive Publication Date: 2017-11-28
BEIJING JINGDONG SHANGKE INFORMATION TECH CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] 1. When the person in charge of the system manually judges the event level, the efficiency is low and the judgment is not accurate;
[0007] 2. When the person in charge of the system fails to respond to the event for some reason, or the event cannot be effectively resolved, or the impact of the event expands, there is no effective fault automatic escalation mechanism

Method used

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  • Automatic event level determining and adjusting method and device
  • Automatic event level determining and adjusting method and device
  • Automatic event level determining and adjusting method and device

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Embodiment Construction

[0020] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be described in detail below in conjunction with specific embodiments and with reference to the accompanying drawings.

[0021] figure 1 It is a schematic flowchart of the event automatic grading / grading method of the present invention.

[0022] Such as figure 1 As shown, in the event automatic grading / grading method of the present invention, first, in step S1, according to the actual event specification and standard, the event level parameter and its threshold are preset, and the custom event level function y= f(x1, x2, x3, x4, x5, x6, . . . ).

[0023] Here, the above-mentioned event level parameter is a parameter for characterizing the event level, and is also a variable of the above-mentioned event level function, and its threshold is a value used for determining the event level in the event level function. As an example, [Table 1] is a tabl...

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Abstract

The invention provides an automatic event level determining and adjusting method and device. The method comprises the steps that 1, a variable and logic operation of an event level function are user-defined, wherein the variable is an event level parameter for representing the event level, the output of the event level function is the event level, and the event level is obtained by conducting logic operation on a combination of the threshold value range of the variable; 2, event message data is received from the exterior; 3, the event level parameter corresponding to the variable is extracted from the event message data to serve as the actual variable; 4, the actual variable is substituted into the event level function to be subjected to logic operation, and the event level is obtained; and 5, the event level is output to the exterior.

Description

technical field [0001] The invention relates to an event automatic grading / adjusting method and device. Background technique [0002] In recent years, with the rapid development of network technology, online business using the Internet is rapidly popularizing and developing. At the same time, the countermeasures and handling when the online business system fails are becoming more and more important. At present, when a failure occurs in the online business system, generally speaking, after receiving the alarm information from the monitoring system, the person in charge of the system must judge the event level by himself according to the alarm content, and execute the corresponding event processing process offline. If it cannot be effectively resolved or the scope of the incident is expanded, the person in charge of the system needs to escalate the incident. After the troubleshooting is completed, the relevant processing data needs to be entered manually. [0003] The prior ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24
Inventor 刘文杰林世洪
Owner BEIJING JINGDONG SHANGKE INFORMATION TECH CO LTD
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