Network-based vehicle service management system

Abstract

The invention discloses a network-based vehicle service management system comprising a backstage management platform, a merchant terminal and a user terminal, wherein the backstage management platform comprises an initial information setting module, an information receiving and processing module and an verification and management module; the user terminal comprises a user log-in module, a vehicle service display module, a search engine module and a service item preordering module; the client terminal is applied to more than one mobile device; the merchant terminal comprises a merchant log-in module, a merchant information management module and a feedback module; the merchant terminal is applied to more than one mobile terminal; the backstage management platform is in communication with the merchant terminal and the user terminal. Via the network-based vehicle service management system provided in the invention, a user is enabled to check fees, types, service time and the like of vehicle service items; vehicle service transparency and comparison performance can be increased.

Description

technical field [0001] The invention relates to the technical field of e-commerce transaction management, in particular to a network-based vehicle service management system and method. Background technique [0002] At present, the development of the Internet is getting more and more developed, and the development of physical stores is increasingly relying on online publicity and transactions. However, the existing e-commerce platforms basically do not have a service platform dedicated to automobile maintenance transactions. The sales and services of physical stores serve a small group of people; on the other hand, when users need to carry out vehicle maintenance, they have little choice of service providers to choose from, and the service items and prices cannot be compared and selected conveniently. When a failure occurs, the nearest maintenance company cannot be contacted in time, resulting in losses. At the same time, the phenomenon of arbitrary charges for car repairs in...

AI Technical Summary

Problems solved by technology

[0002] At present, the development of the Internet is getting more and more developed, and the development of physical stores is increasingly relying on online publicity and transactions. However, the existing e-commerce platforms basically do not have a service platform dedicated to automobile maintenance transactions. The sales and services of physical stores serve a small group of people; on the other hand, when users need to carry out vehicle maintenance, they have little choice of service providers to choose from, and the service items and prices cannot be compared and selected conveniently. When a failure occurs, the nearest maintenance company cannot be contacted in time, resulting in losses. At the same time, the phenomenon of arbitrary charges for car repairs in different places makes users miserable. In addition, traditional vehicle service providers lack effective management of service personnel and lack a company that can show Therefore, there is an urgent need for a vehicle service management system that can facilitate vehicle users to choose merchants for vehicle services in a timely manner, and at the same time enable merchants to better and faster discover customers who need vehicle services and publicize service items based on the network

Images