Emotion calculation-based intelligent seat system and implementation method therefor

Abstract

The invention provides an emotion calculation-based intelligent seat system and an implementation method therefor. The emotion calculation-based intelligent seat system comprises a detection module, a central processing module and a display and input module, wherein the detection module is connected with the central processing module in an interactive way, and the display and input module is connected with the central processing module in an interactive way. The emotion calculation-based intelligent seat system and the implementation method therefor can be used for intelligently detecting whether a worker is on the job; a switch of an environment detection device is controlled based on on-the-job conditions; real time conditions can be detected; whether on-site exceptional conditions occur can be intelligently determined based on human face expression identification and environment sound volume detection; when the exceptional conditions occur, images and sound of on-side conditions can be automatically recorded; environment conditions at that time can be acquired in real time when complaints are filed and disputes occur, verification can be carried out, redundancy information recording can be prevented, and waste of economic cost and time cost can be prevented.

Description

technical field [0001] The invention relates to the field of agent systems, in particular to an intelligent agent system based on emotion computing and its implementation method. Background technique [0002] Based on the deepened application of standardized management in business halls, it is necessary to optimize customer experience and improve service quality. [0003] On the premise of fulfilling customer business needs, improve service quality, provide high-quality service, and avoid complaints, a multifunctional business counter auxiliary tool system is disclosed in patent CN105741057A, which is used to intelligently detect information such as the status of counter staff, but the site may Some customers will make unreasonable troubles, malicious complaints and other behaviors, so it is hoped to monitor the service site, uninterrupted camera monitoring and recording, not only can not grasp the key information, but also in the handling of emergencies, the time required...

AI Technical Summary

Problems solved by technology

[0003] On the premise of fulfilling customer business needs, improve service quality, provide high-quality service, and avoid complaints, a multifunctional business counter auxiliary tool system is disclosed in patent CN105741057A, which is used to intelligently detect information such as the status of counter staff, but the site may Some customers will make unreasonable troubles, malicious complaints and other behaviors, so it is hoped to monitor the service site, uninterrupted camera monitoring and recording, not only can not grasp the key information, but also in the handling of emergencies, the time required for inquiries is too short Longer, and the system of the prior art records a large amount of data, and the input cost is too high

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