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Session data processing method and device, knowledge base building method and device, knowledge base optimizing method and device and interaction method and device

A technology of session data and processing method, which is applied in the field of data processing, can solve problems such as inability to give feedback to users, and achieve the effect of improving user experience and enriching content

Active Publication Date: 2016-11-23
SHANGHAI XIAOI ROBOT TECH CO LTD
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  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The problem solved by the present invention is how to reduce the situation that the corresponding content cannot be fed back to the user, and improve the user experience of the intelligent interactive system

Method used

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  • Session data processing method and device, knowledge base building method and device, knowledge base optimizing method and device and interaction method and device
  • Session data processing method and device, knowledge base building method and device, knowledge base optimizing method and device and interaction method and device
  • Session data processing method and device, knowledge base building method and device, knowledge base optimizing method and device and interaction method and device

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Embodiment Construction

[0039] Existing intelligent interactive systems are provided with a knowledge base. After receiving input from the user, the corresponding answer is usually obtained from the knowledge base and fed back to the user. However, due to the limitations of knowledge points in the knowledge base, intelligent interactive systems often fail to obtain the corresponding answers from the knowledge base, resulting in poor user experience.

[0040] In view of the above problems, an embodiment of the present invention provides a method for processing session data. By applying the method, by acquiring a plurality of session data to be processed, and performing semantic clustering processing on each session data to be processed, finally according to Semantic clustering results establish a corresponding scene conversation sequence. Since the scene conversation sequence contains multiple questions of the corresponding scene, it can enrich the content of the database in the intelligent interactive...

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Abstract

The invention discloses a session data processing method and device, a knowledge base building method and device, a knowledge base optimizing method and device and an interaction method and device. The session data processing method includes the steps that semantic clustering processing is carried out on a first interrogative sentence of each piece of to-be-processed session data, and one or more first groups are obtained; semantic clustering processing is carried out on second interrogative sentences of all the to-be-processed session data belonging to the same first groups, and one or more second groups are obtained; the semantic clustering processing process is constantly repeated till one or more leaf groups meeting preset conditions are obtained, in other words, semantic clustering processing is carried out on (i+1)th interrogative sentences of all to-be-processed session data belonging to the same ith groups, and one or more (i+1)th groups are obtained; based on the semantic clustering processing result, a scene session sequence is established through time-sequence arraying according to all the leaf groups and all the corresponding higher-level groups. By means of the scheme, the situation that corresponding content can not be fed back to a user can be reduced, and the user experience can be improved.

Description

technical field [0001] The invention relates to the field of data processing, in particular to a method and device for session data processing, knowledge base establishment, optimization, and interaction. Background technique [0002] With the popularization of computer technology, people's life has gradually entered the era of intelligence. Not only terminals such as computers, mobile phones, and PADs, but also people's basic necessities of life have begun to apply intelligent interactive technologies, such as smart TVs, smart navigation, and smart homes. In other words, intelligent interactive technology will provide convenient and fast services in all aspects of people's lives. [0003] Usually, after receiving the user's input, the intelligent interactive system will feed back the corresponding answer to the user according to the user's input. [0004] However, the above-mentioned intelligent interactive system often fails to feed back corresponding content to the user...

Claims

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Application Information

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IPC IPC(8): G06F3/0484
CPCG06F3/0484
Inventor 张昊曾永梅朱频频
Owner SHANGHAI XIAOI ROBOT TECH CO LTD
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