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Application event interaction method and device

A technology for applying events and interaction methods. It is applied in special data processing applications, electrical components, and other database retrieval directions. It can solve the problems of increasing event interaction time, cumbersome steps, and long event interaction time. The effect of reducing event interaction time

Inactive Publication Date: 2016-06-29
TENCENT TECH (SHENZHEN) CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The above event interaction requires dialing a phone number. After the call is connected, follow the voice prompts to wait for the next step. The steps are cumbersome
In addition, the user terminal is worried about the current input timeout and will urgently input information according to the prompt voice. When the user terminal enters the wrong information, it needs to start inputting from the beginning, which reduces the user experience performance of application event interaction and increases the event interaction time in the application. Increased costs for businesses and users
[0005] For the problem of long event interaction time applied in related technologies, no effective solution has been proposed so far

Method used

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Embodiment Construction

[0041] In order to make those skilled in the art better understand the solutions of the present invention, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only Embodiments are part of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the protection scope of the present invention.

[0042] It should be noted that the terms "first", "second" and the like in the description and claims of the present invention and the above drawings are used to distinguish similar objects, and are not necessarily used to describe a specific sequence or sequence. It is to be understood that the data so used may be interchanged under appropriate ...

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Abstract

The invention discloses an application event interaction method and device. The application event interaction method comprises the following steps of inquiring a target event of communication application, wherein the target event is an event to be interacted; receiving an indicating command through an event operation layout of the target event, wherein the event operation layout is a layout for executing operation of the target event, and the indicating command is used for indicating an communication application request to obtain service data corresponding to the target event; displaying a visual menu layout after the event operation layout of the target event receives the command, wherein the visual menu layout comprises a service menu corresponding to the target event, and the service menu corresponding to the target event includes service information corresponding to the target event; performing interaction through the service menu corresponding to the target event and service corresponding to the target event. The method and the device solve the technical problem of long interaction time of application events in relevant technologies.

Description

technical field [0001] The present invention relates to the field of applications, and in particular, to a method and device for interaction of application events. Background technique [0002] Currently, event interactions in applications can be done through traditional local calls. For example, dial the customer service number of the merchant, and after the customer service of the merchant gets on the phone, the user will be shown the visual service menu of the merchant. Event interaction is carried out through the visual service menu to meet the service requirements of the user terminal. When interacting with events, it is necessary to use traditional local telephones to dial the customer service number of the enterprise, for example, dial a number that starts with 400, or a number such as 9555. This event interaction method is performed alternately between operations and voice. [0003] figure 1 It is a schematic interface diagram of application event interaction acco...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F3/0481G06F3/0482G06F3/0488G06F17/30H04M1/725H04M1/72469
CPCG06F3/04817G06F3/0482G06F3/0488G06F16/903H04M1/72403H04M1/72469
Inventor 邱玲卢锟金鑫刘浩鄢贤卿李峰左小祥
Owner TENCENT TECH (SHENZHEN) CO LTD
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