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Automatic point-to-point short message notification method for client power failure information

A point-to-point short message, user information technology, applied in the direction of information technology support system, message/mailbox/notification, electrical components, etc., can solve problems such as power outages of uninformed users, untimely, economic losses of grid users, etc., to improve customer satisfaction The effect of rate, quick response and reminder

Active Publication Date: 2015-07-22
STATE GRID CORP OF CHINA +3
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Problems solved by technology

[0002] When traditional power grid equipment encounters a fault or needs to be repaired, the conventional method is to notify users in the relevant area of ​​the maintenance status of the fault and the planned repair time through a public platform, such as the Internet or TV system; As far as users are concerned, this reminder method is extremely inflexible and untimely, and it is easy to cause sudden power outages for uninformed users, and it is very easy to cause related economic losses for grid users. Therefore, it is urgent to propose a quick response when power equipment fails. and the reminder method

Method used

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  • Automatic point-to-point short message notification method for client power failure information
  • Automatic point-to-point short message notification method for client power failure information

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Embodiment Construction

[0017] The technical solution of the present invention will be specifically described below in conjunction with the accompanying drawings.

[0018] The invention provides an automatic point-to-point short message notification method for customer power failure information, such as figure 1 As shown, it includes an on-site alarm module, which is set on the site of the electric equipment. When the electric equipment breaks down, the fault alarm command is correspondingly generated according to the fault type, and sent to a data processing unit through a data acquisition unit; further , in this embodiment, the fault alarm instruction includes the electric device ID information and the electric device location information of the electric device.

[0019] The data processing unit generates a power equipment associated information query command according to the fault alarm command, and queries the power equipment related information of the power equipment associated with the power eq...

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Abstract

The invention relates to an automatic point-to-point short message notification method for client power failure information. The method includes: acquiring onsite fault information of power equipment by the aid of an onsite alarm module; correspondingly inquiring demand information from a power equipment configuration database, a power equipment geographic information database, a power grid user information database and a power grid user contact information database by the aid of a data processing unit; pushing short messages of power equipment faults to mobile terminals of users by the aid of an information pushing module after comprehensive processing is finished. The automatic point-to-point short message notification method for client power failure information has the advantages that due to timeliness in pushing of personalized power failure information to mobile phones of the users, the problem of errors in manual association is effectively avoided, quickness in response and warning when the power equipment is in fault is realized, and client satisfaction rate is increased.

Description

technical field [0001] The invention relates to an automatic point-to-point short message notification method for customer power failure information. Background technique [0002] When traditional power grid equipment encounters a fault or needs to be repaired, the conventional method is to notify users in the relevant area of ​​the maintenance status of the fault and the planned repair time through a public platform, such as the Internet or TV system; As far as users are concerned, this reminder method is extremely inflexible and untimely, and it is easy to cause sudden power outages for uninformed users, and it is very easy to cause related economic losses for grid users. Therefore, it is urgent to propose a quick response when power equipment fails. and reminder methods. Contents of the invention [0003] The purpose of the present invention is to provide an automatic point-to-point short message notification method for customer power outage information in view of the ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H02J13/00H04W4/14
CPCY04S20/242Y02B70/30Y02D30/70Y02E60/00Y04S40/126
Inventor 郭航宇林坚林舒静吴晓芳蔡琦许敏游春凌
Owner STATE GRID CORP OF CHINA
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