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Household appliance operation data transmission and receiving method, device and system thereof

A technology for operating data and home appliances, applied in the field of receiving methods, home appliance operating data transmission methods, devices and systems, can solve problems such as low user operation efficiency, inability to accurately input home appliance fault codes, and inability to transmit home appliance fault codes through external communication equipment. Achieve the effect of improving user operation efficiency and reducing the steps of manually inputting home appliance fault codes

Inactive Publication Date: 2015-03-11
深圳市安特讯科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The purpose of the embodiment of the present invention is to provide a home appliance operation data transmission method, aiming to solve the problem that when the existing home appliance fails, the home appliance failure code cannot be transmitted to the external communication device, resulting in low user operation efficiency and the inability to accurately input the home appliance failure code question

Method used

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  • Household appliance operation data transmission and receiving method, device and system thereof
  • Household appliance operation data transmission and receiving method, device and system thereof
  • Household appliance operation data transmission and receiving method, device and system thereof

Examples

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Effect test

Embodiment 1

[0036] refer to figure 1 , figure 1 It is an implementation flowchart of the home appliance operation data transmission method provided by the embodiment of the present invention, and is described in detail as follows:

[0037] In step S101, read the home appliance operating data in the home appliance control module in real time, and perform data detection on the read home appliance operating data, the home appliance operating data includes home appliance fault codes;

[0038] Wherein, the data acquisition device connected with the home appliance control module reads the home appliance operation data in the home appliance control module in real time through a preset data interface. For example, when the data collection device is an NFC module, the NFC module reads the home appliance operation data in the home appliance control module in real time.

[0039] Wherein, the home appliance fault code is written in a first specific format.

[0040] Wherein, the first specific form...

Embodiment 2

[0057] refer to figure 2 , figure 2 It is a specific implementation flow chart of sending home appliance operating environment parameters provided in this embodiment, and is described in detail as follows:

[0058] In step S201, read the home appliance operating data in the home appliance control module in real time, and perform data detection on the read home appliance operating data, the home appliance operating data includes home appliance operating environment parameters;

[0059] Wherein, the data acquisition device connected with the home appliance control module reads the home appliance operation data in the home appliance control module in real time through a preset data interface. For example, when the data collection device is an NFC module, the NFC module reads the home appliance operation data in the home appliance control module in real time.

[0060] Wherein, the home appliance operating environment parameters are written in the second specific format.

[00...

Embodiment 3

[0075] This embodiment describes the specific implementation flow chart of sending the anti-counterfeiting code of the home appliance, which is described in detail as follows:

[0076] Pre-store the anti-counterfeiting code of the home appliance in the preset storage area;

[0077]Using NFC communication mode, when the distance between the preset NFC antenna of the home appliance and the NFC antenna of the mobile terminal is less than the preset distance, the NFC antenna of the home appliance generates a current to detect whether a request for obtaining the anti-counterfeiting code of the home appliance is received. When obtaining a device anti-counterfeiting code request, drive the home appliance NFC antenna through the current to send the home appliance anti-counterfeiting code recorded and stored in the preset storage area to the mobile terminal, so that the mobile terminal where the NFC antenna is located After receiving the anti-counterfeiting code of the home appliance, ...

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Abstract

The invention belongs to the technical field of household appliances, and provides a household appliance operation data transmission and receiving method, a device and a system thereof. The method comprises the following steps: reading the household appliance operation data of a household appliance control module in real time; obtaining the household appliance fault code and the generation time of the household appliance fault code after the household appliance fault code in the household appliance operation data is detected; establishing the relationship between the household appliance fault code and the generation time of the household appliance fault code, then storing the records in a preset memory area; reading the household appliance fault code, which is stored in the preset memory area, by the NFC antenna of a mobile terminal through the NFC antenna of the household appliance in a NFC communication mode; then sending the accessed household appliance fault code and related information to the server of an enterprise that sells the household appliance through a preset wireless transmission module in a household appliance service account that is registered in advanced; and automatically arranging staffs to solve the problems by the server according to a preset program. The provided method, device and system reduce the household appliance maintenance cost and improve the efficiency of household application post-sale services.

Description

technical field [0001] The invention belongs to the technical field of home appliances, and in particular relates to a home appliance operation data transmission method, a receiving method, a device and a system. Background technique [0002] Household appliances liberate people from heavy, trivial and time-consuming housework, create a more comfortable and beautiful living and working environment that is more conducive to physical and mental health, and provide rich and colorful cultural and entertainment conditions. necessities of life. [0003] However, when a home appliance fails, the home appliance failure code can only be displayed on the screen, and the home appliance failure code cannot be transmitted to the external communication device. The external communication device requires the user to manually input the home appliance failure code displayed on the home appliance screen to realize the failure of the home appliance. The operation process of code recording is c...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G08C17/02
Inventor 刘舍顾军
Owner 深圳市安特讯科技有限公司
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