One-stop automatic operation and maintaining system

Abstract

The invention provides a one-stop automatic operation and maintaining system which comprises an information collection module, a monitoring early warning module, an alarm information identification module, an alarm information processing, operation and storing module and a user interface management module. By means of the one-stop automatic operation and maintaining system, the functions of automatic fault diagnosis, document management, automatic monitoring early warning, automatic load / log collection, webpage statements, alarm information showing and classified identification are combined, operation loads of front-line operation and maintaining persons are relieved, and the management efficiency and the operation and maintaining level of a data center are greatly improved.

Description

technical field [0001] The invention relates to the technical field of equipment management, in particular to a one-stop automatic operation and maintenance system. Background technique [0002] With the development of business, the scale of enterprise data centers has become larger and larger, and many new problems have emerged in daily operation and maintenance, such as: [0003] a. Different types of equipment from multiple manufacturers are very different. Due to historical or technical reasons, it is often impossible to uniformly obtain the runtime information of the equipment; [0004] b. Manually operate and check according to the process in case of failure, which increases the time for troubleshooting; [0005] c. Daily inspections rely on manual execution, which is inefficient and error-prone; [0006] d. A large number of IT elements such as processes, materials, cases, alarms, and events are scattered everywhere, forming multiple information islands, lacking uni...

AI Technical Summary

Problems solved by technology

[0007] e. At present, the existing commercial operation and maintenance software often have their own shortcomings, such as: NetIQ's AppManager, the software realizes the monitoring and management function for the server, but the implementation of its C / S architecture depends on the installation of agent programs on each server. Increase the overhead of managed devices, which may introduce unnecessary business risks during peak business periods; secondly, only monitor and manage servers. If you need to manage other devices at the same time, you need to introduce third-party plug-ins, which may cause compatibility issues; Again, the software is limited to the Windows platform and cannot be deployed across platforms

IBM Tivoli Enterprise console software realizes the display / pop-up alarm of network management alarm messages, but its C / S architecture increases maintenance costs. On the other hand, the product is difficult to customize and secondary development, and lacks certain business flexibility. For example, it does not target Classify and identify alarm messages, do not provide suggestions for processing operations for alarm messages, etc.

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