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Emergency satellite voice terminal dial testing method and management system

A voice terminal and voice processing technology, which is applied in the direction of monitoring/monitoring/test arrangement, etc., can solve the problems of low efficiency of manual end-to-end dialing test technology and error-prone dialing test results, so as to reduce the workload of summary statistics and reduce manual Quantity, avoiding the effect of reporting errors and omissions

Inactive Publication Date: 2014-05-07
GUANGDONG MECHANICAL & ELECTRICAL COLLEGE
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AI Technical Summary

Problems solved by technology

[0005] In order to overcome the deficiencies of the existing emergency satellite voice terminal dial testing technology, the present invention proposes an emergency satellite voice terminal dial test method and management system that combines Interactive Voice Response (IVR) technology with a database, which solves the problem to a certain extent. There are technical problems such as low efficiency of manual end-to-end dial testing technology and error-prone when reporting dial test results

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  • Emergency satellite voice terminal dial testing method and management system
  • Emergency satellite voice terminal dial testing method and management system
  • Emergency satellite voice terminal dial testing method and management system

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Embodiment

[0024] The invention is a method and management system for daily dialing and testing of emergency satellite voice terminals commonly used in emergency rescue and security. Aiming at the deficiency of existing emergency satellite voice terminal dialing and testing technology, the interactive voice response (IVR) technology is introduced To the daily dial test of the emergency satellite voice terminal.

[0025] The invention saves the emergency satellite voice terminal number information to be managed in the database of the system. When each emergency satellite voice terminal needs to dial and test, the manager of the emergency satellite voice terminal dials in the designated phone number; after the system receives the test request from the voice terminal, it prompts the user to enter the dial test mode, dial the phone number of the tester, Emergency satellite voice terminal number and other information; then ask the manager to say a specified word, the voice terminal uses the v...

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Abstract

The invention discloses an emergency satellite voice terminal dial testing method and management system. The system comprises an emergency satellite voice terminal, a switchboard, a voice processing device and a dial testing processing unit, wherein the emergency satellite voice terminal is connected with the switchboard through a satellite, the switchboard is connected with the voice processing device through a telephone wire, and the voice processing device is connected with the dial testing processing unit. According to the emergency satellite voice terminal dial testing method and management system, because manual intervention does not need to be carried out on the dial testing processing unit side and it is only needed that personnel on a voice terminal side initiate dial testing, the amount of manual work is reduced by a half, working efficiency is greatly improved, and the technical problems that the efficiency of an existing manual end-to-end dial testing technology is low and errors are easily caused when dial testing results are reported are solved.

Description

technical field [0001] The invention relates to a method and a management system for daily dialing and testing of emergency satellite voice terminals commonly used in emergency rescue and security. Background technique [0002] After the Wenchuan Earthquake in Sichuan in 2008, the state attached great importance to the construction of emergency supplies. Various emergency cooperation units such as public security, civil air defense, water conservancy, communications, and electric power have purchased and built a large number of satellite voice terminals, such as maritime satellite phones, satellite VoIP terminal etc. Since these voice terminals are mainly used in emergency situations and are not used in daily life, if no daily test management is performed, it is only discovered that these satellite voice terminals are faulty when they are used in an emergency, which will greatly affect the efficiency of emergency support. Therefore, it is very necessary to strengthen the da...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/24H04M3/26
Inventor 余蔚荔卜仁彪余冠洲
Owner GUANGDONG MECHANICAL & ELECTRICAL COLLEGE
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