A clothing self-service sending and receiving system and self-service sending and receiving method

Abstract

The invention discloses a self-service clothes receiving and dispatching system which comprises a storage cabinet (1) provided with N chests in different sizes and an intelligent terminal cabinet (2) provided with a display operation unit (3) and an intelligent terminal (5), wherein cabinet locks (6) are arranged on cabinet doors of the N chests in different sizes to be used for automatic opening and closing of the cabinet door, the intelligent terminal (5) is used for identifying whether a customer is a member or not, identifying the washing order number, confirming the type and quantity of clothes according to customer information, confirming the size of clothes and selecting the corresponding chest matched with the size of the clothes, controlling the cabinet locks (6) to open the cabinet doors, settling accounts and printing receipts, and the display operation unit (3) is used for displaying a terminal interface and automatic prompt information of a system and enabling the customer to select the type and quantity of clothes on the terminal interface. The self-service clothes receiving and dispatching system enables clothes receiving and dispatching and monitoring of clothes receiving and dispatching to be achieved automatically, improves the clothes receiving and dispatching efficiency, and as a result, the problems of high cost and dispute between a laundry and the customer are solved, and a laundry service management system is made more intelligent.

Description

technical field [0001] The present invention relates to a laundry service system, more specifically, to a laundry self-service sending and receiving system and a self-service sending and receiving method. Background technique [0002] With the improvement of people's living standards, the laundry service industry has been greatly developed, and the laundry equipment has been continuously updated, but the related reception service process has been using the traditional method, that is, the use of store management and manual management. Due to the increase of its own storefront cost and labor cost, the model has greatly hindered the development of the service industry, and the manual management model and the short daily service time have also brought great inconvenience to customers. [0003] Laundry services in the market are mainly divided into two types: community business district laundries and traditional laundry factories. Community business district laundromats are oper...

AI Technical Summary

Problems solved by technology

[0005] 1. Manually manage records, resulting in service uncertainty. When customers and store managers communicate about clothing selection services, they may confuse the type of laundry for customers due to unclear expressions or inaccurate translations; or when picking up clothes, work Negligence of personnel, wrong pairing of clothes, etc., these are likely to cause misunderstandings and disputes

[0006] 2. General laundry points and clothes collection points have relatively fixed operating hours and cannot serve 24 hours a day. Customers have less time selectivity and can only pick up and deliver clothes within a fixed time, which brings great inconvenience to users

[0007] 3. The customer has a single certificate for picking up the clothes. After the customer chooses the corresponding service, the general merchant only provides a paper certificate. When the customer picks up the clothes, the paper certificate is used to pick up the clothes. big limit

[0008] The shortcomings of the above-mentioned existing laundry sending and receiving process reduce the efficiency of laundry cleaning service management and easily cause conflicts and disputes due to the negligence of staff

[0009] In response to these shortcomings, the present invention designs a method that can automatically solve the problems of laundry sending and receiving and monitoring of the sending and receiving process, improve the work efficiency of laundry sending and receiving, and reduce costs, thereby overcoming problems such as easy disputes with customers, and improving laundry service management. The intelligence of the system realizes 24-hour all-day service and increases the user's time autonomy

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