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One-to-one on-line investment consultation system

A consulting system and connection technology, applied in the field of consulting systems, can solve problems such as boring, unsatisfactory answer results, no experts and consultants, etc., and achieve the effect of improving service quality

Inactive Publication Date: 2012-10-10
SUZHOU WANTUMING ELECTRONICS SOFTWARE
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] 1. Defects in the form of communication: Instant messaging tools can allow patients and experts to communicate in multiple rounds conveniently, but the relationship between experts and consultants is often one-to-many at the same time, that is, one expert may have to deal with multiple rounds at the same time. Although the efficiency is high, the results are not obvious;
[0004] 2. Although the message board mode can allow experts to have more time to answer questions, but because of the large number of experts, they often click to the end, which cannot meet the needs of the majority of users at all;
[0005] 3. Defects in consultation results and supervision mechanism: There is no certain supervision mechanism to restrain experts and consultants, resulting in many boring questions, and the answers of experts are not satisfactory to consultants

Method used

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Embodiment Construction

[0018] The preferred embodiments of the present invention are described in detail below, so that the advantages and features of the present invention can be more easily understood by those skilled in the art, so as to define the protection scope of the present invention more clearly.

[0019] Embodiments of the invention include:

[0020] A one-to-one online investment consulting system, comprising: a consulting client and a consulting server, the consulting client is connected to the consulting server through a network, and the client includes

[0021] User verification module, through the user verification module, the customer information is authenticated, and the identity is confirmed to enter the online consultation system;

[0022] The consultation information selection module, through which the user selects the information to be consulted, submits the consultation information to the consultation server;

[0023] Consultation fee module, which determines the consultation...

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PUM

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Abstract

The invention discloses a one-to-one on-line investment consultation system, which comprises a consultation client and a consultation server, wherein the consultation client is connected with the consultation server through a network; the consultation client comprises a user authentication module, a consultation information selection module, a consultation charging module, an expert consultant connection module and an expert service grading module; after the expert consultant connection module is connected with a corresponding expert which is required to be consulted about information, the expert communicates with the user on line; and after consulting the expert, the user can grade one-to-one service which is provided by the expert through the expert service grading module. In the mode, the one-to-one on-line investment consultation system has the advantages that the user can have enough time to perform in-depth and repeated consultation about investment issues which are required to be consulted until the user gets a satisfactory answer; and the system supervises each consultation process and employs a user grading system, so the quality of service of the expert and the effectiveness of consultation are improved, and good reference is provided for the user during expert selection.

Description

technical field [0001] The invention relates to the field of consulting systems, in particular to a one-to-one online investment consulting system. Background technique [0002] The business and method of online consultation by experts have already appeared. Many health and trading websites in China have this kind of business, and financial investment websites are no exception. However, none of them can produce satisfactory results for the consultants. Whether it is an instant online communication tool or a Q&A in the message board mode, it is impossible for experts and patients to express accurately and understand each other. This situation is caused by the following deficiencies: [0003] 1. Defects in the form of communication: Instant messaging tools can allow patients and experts to communicate in multiple rounds conveniently, but the relationship between experts and consultants is often one-to-many at the same time, that is, one expert may have to deal with multiple r...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q20/00
Inventor 徐轶卿
Owner SUZHOU WANTUMING ELECTRONICS SOFTWARE
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