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Fault location method and device

A fault location and fault technology, applied in the field of communications, can solve problems such as the inability to locate IPTV system faults, and achieve the effect of improving the efficiency of fault handling

Active Publication Date: 2017-11-03
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0008] However, the above-mentioned schemes have shortcomings in finding and locating multicast faults: that is, in the above-mentioned schemes, after understanding the general fault point, further specific fault analysis is performed, and the fault location cannot be performed in the overall IPTV system

Method used

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Embodiment Construction

[0029] Hereinafter, the present invention will be described in detail with reference to the drawings and examples. It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined with each other.

[0030] In this embodiment, a fault location method is provided. This method can be applied to a server. The server can be one or a group of servers. Of course, it can also be added as a module to an existing server. Which method is used? You can choose according to the actual network conditions. Hereinafter, for the convenience of description, the servers or modules that provide the fault location method are collectively referred to as the IPTV service quality monitoring system, and there may be one or more servers provided in the system.

[0031] In this embodiment, a fault location method is provided, figure 1 is a flowchart of a fault location method according to an embodiment of the present inv...

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Abstract

The present invention discloses a method and device for fault location. The method includes: obtaining IPTV service monitoring data from a set-top box and / or a service monitoring point preset in an IPTV system; The value locates the fault according to the corresponding relationship, wherein the corresponding relationship is the relationship between the preset parameter value and the occurrence of the fault. Through the present invention, the problem of being unable to locate the fault as a whole in the IPTV system is solved, and then it can be achieved. The overall fault location in the IPTV system provides a guaranteed effect for improving the efficiency of fault handling in the IPTV system.

Description

technical field [0001] The present invention relates to the communication field, in particular to a fault location method and device. Background technique [0002] The large-scale application of Internet Protocol Television (IPTV for short) has triggered changes in telecom operators, gradually changing from a single network provider / service provider to a comprehensive service provider, from focusing on equipment management and network management to Corresponding quality of service management, and need to meet IPTV users' expectation to obtain the same quality of service as cable TV when using IPTV services. Therefore, when users use IPTV services to play abnormally, telecom operators need to quickly locate and handle faults, shorten user fault time, and improve user service experience satisfaction. [0003] Aiming at the above technical problems, several solutions have been proposed in related technologies, and these several solutions will be described below. [0004] Solu...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/24H04N21/24
Inventor 耿国庆
Owner ZTE CORP
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