Interactive application assistance, such as for web applications
A technology that assists information and users. It is applied in the network field and can solve problems such as increasing interference points and confusing UI design.
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[0012] Described herein is an application assistance system that provides an on-demand canonical UI that quickly allows users to learn actions exhibited by applications such as websites. An application assistance system is a pattern and method that refers a user of a site / application via a set of possible actions on a page by providing known prompt calls. These hints, when activated, can be provided by visually focusing light on a specific area of the page (eg, fading out the rest of the page), while preserving the data the user has already entered (ie, keeping its context intact). A tooltip or pop-up dialog describing the action / task the user is trying to accomplish to show the actions / tasks the user can take on the page. Additionally, the system may include a guided tour that presents task panes that support non-linear access to the various steps of the task the system is interpreting. In some embodiments, the system provides a general system for allowing the user to view...
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