Service booking method and system as well as related server and client

Abstract

The embodiment of the invention provides a service booking method and system as well as a related server and client, and aims to reduce artificial participation in a booking process and increase booking efficiency and user experience. The method comprises the following steps of: receiving a booking service specified by a user and a query condition for the booking service by the server; acquiring booking object information which meets the query condition from the client which is connected with the server and corresponds to the booking service according to the query condition; providing the booking object information for the user and receiving a final booking requirement determined by the user according to the booking object information; and determining the client for handling the booking service according to the final booking requirement and transmitting the final booking requirement to the determined client for service booking by the server. The booking method provided by the invention has low artificial participation; the user spends short time in the service booking process; the booking flow is simple; the booking efficiency is increased; and the user experience is enhanced.

Description

technical field [0001] The present invention relates to the communication field, in particular to a service reservation method, system, related server and client. Background technique [0002] With the acceleration of the pace of modern life, in order to save precious time, people are more and more fond of some ordering services. Telecom 114 and 12580 are information service systems that can provide people with ordering services. For example, provide meal ordering services, air tickets or theater seat inquiries, and so on. The following takes seat reservation as an example to briefly describe the reservation process of the existing reservation service. [0003] S11, the user dials 114 or 12580 to inform the operator that he needs to order food; [0004] S12, after the 114 or 12580 operator understands the detailed needs of the user (including at least which restaurant to eat in), the call ends; [0005] S13, 114 or 12580 The operator dials the restaurant booked by the use...

AI Technical Summary

Problems solved by technology

[0007] The reservation process of the above-mentioned existing reservation service requires the operator to call the target business point to inquire in advance, and the manual participation is too high. For the user, it takes a long time; moreover, it needs multiple calls to complete

These not only take up a lot of traffic resources, but also lead to high booking costs, low efficiency, and bad user experience

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