Queue prompt control method and control device based on mobile terminal

Abstract

The invention provides a queue prompt control method based on a mobile terminal, which comprises the following steps: a, receiving a queue request message from a user; b, carrying out reservation processing according to the queue request message; and c, sending a queue prompt message to the user. The invention also provides a corresponding control device. The control system provided by the invention can be used for receiving the queue request message from the user, then carrying out reservation processing according to the queue request message, and sending the queue prompt message to the user in due time. The method and the device provided by the invention are especially suitable to be used in the application scenarios such as restaurant reservation, hospital registration and the like which need to queue up, and can significantly improve the management efficiency of queuing.

Description

technical field [0001] The present invention relates to an information release control system, in particular to a queuing prompt information release control system, in particular to a mobile terminal-based queuing prompt control method and a corresponding control device in the queuing prompt information release control system. Background technique [0002] With the rapid development of social economy, people's pursuit of high-quality life is increasing, which puts forward higher service quality requirements for the service industry, and also intensifies the competition among merchants in the same industry; facing such a situation is Challenges are also opportunities. In the current situation, people cherish time more than ever before. People don’t want to waste time waiting in line when purchasing services. Therefore, people generally make reservations before dining, shopping, and medical treatment. , further, multiple subscribers will form a queuing queue. [0003] Taking ...

AI Technical Summary

Problems solved by technology

[0004] It is not difficult to find that in such a process, first of all, the user's reservation for dining and dining queuing reminders are done manually, and the automation of reservation processing and queuing information reminders has not been realized.

Secondly, each merchant only manages its own reservation queuing queue, and does not realize the unified management of multiple queuing queues. The queue will go to which restaurant to eat when the user is first queued, but for other restaurants, the user is not known and the reservation has been canceled in essence. Appears too long to attract other users who need to eat as soon as possible

[0005] Further, it is difficult to manually complete part of the management work for the queuing queue. For example, if the estimation of the time for a user to finish queuing is done manually, it can only be estimated according to the rule of thumb. For another example, for queuing queue information (such as Waiting for information such as the number of people) to update the notification, if it is done manually, the workload will be heavy and the efficiency will be low

Furthermore, the reservation method is single. Taking dining as an example, the user makes an appointment to the restaurant and the restaurant prompts the user to queue information by telephone, and the telephone method is not necessarily the most convenient way for the user.

[0006] Therefore, the reservation queuing process in the prior art has the disadvantages of low degree of automation, lack of a unified management platform, inability to complete complex calculations of information in the queuing process, and a single communication method.

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