Method for asynchronous payment arrival of mobile phone account

Abstract

The invention discloses a method of cellphone account asynchronous payment; the business support system directly increases the pre-stored amount on the cellphone account and starts up the cellphone account; and the business support system stores the charging provisional records in the asynchronous charging list; then the business support system cancels debt according to the charging provisional records and formally records the charging data after cancelling the debt, and changes the cellphone account message again; the method and the application change the original charging synchronous mode into asynchronous mode, and, under the condition of not affecting customer perception, ensure the on-time charging of the communication telephone expenses and starting up the cellphone, and ensure the communication service continuity of calling user, reduce the user complaint and improve the client satisfaction degree.

Description

technical field [0001] The invention relates to the field of communication services of a business support system, in particular to a method for asynchronous payment to a mobile phone account and its application. Background technique [0002] With the development of the mobile communication market, the number of users is constantly increasing. In order to facilitate users to pay fees, mobile communication companies provide a variety of payment channels such as recharge cards, over-the-air recharge, bank collection and self-service payment. However, at the beginning of each month, a large number of users pay bills intensively, resulting in a large number of concurrent operations of adding and updating user data in the billing system, which is the business support system of the communication industry, which is prone to resource competition, causing delays in payment arrival and startup. [0003] Currently, the generally adopted payment mode is based on the synchronous payment-...

AI Technical Summary

Problems solved by technology

However, at the beginning of each month, a large number of users pay bills intensively, resulting in a large number of concurrent operations of adding and updating user data in the billing system, which is the business support system of the communication industry, which is prone to resource competition, causing delays in payment arrival and startup delays

[0003] Currently, the generally adopted payment mode is based on the synchronous payment-to-account mode in which the user requests for payment, the system accepts the payment request, the system writes off the account, modifies the user account information, and sends the boot command. When there are large-scale concurrent payment requests, it is easy Problems such as delayed payment and delayed startup

At the same time, users have higher expectations for payment services. After payment, the query fee has not arrived or the machine has not been turned on within a short time, which is likely to cause dissatisfaction and complaints and affect user perception.

Images