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Group calling method and device

A technology for group calling and initiating calls. It is applied in the direction of selection devices, telephone communication, electrical components, etc., which can solve the problem of troublesome calls in the address book, and achieve the effect of improving the success rate and efficiency.

Inactive Publication Date: 2007-07-25
HUAWEI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In order to solve the problem that when the called party is not limited to a specific person, using an address book to make a call sometimes causes trouble, an embodiment of the present invention proposes a method for group calling, which includes:

Method used

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Embodiment 1

[0021] Referring to Fig. 2, the present embodiment discloses a method for group calling, the method adds an automatic calling unit on the user terminal, the user address book unit can return multiple numbers to the user, and the user operating unit initiates a call , these multiple numbers are sent to the automatic calling unit together, and these multiple numbers are called by the automatic calling unit. Specifically include the following steps, see Figure 3:

[0022] Step 101: The user finds the user number to be called in the address book unit through the user operation unit, and selects the user number.

[0023] Step 102: The address book unit arranges and combines the numbers related to the user number into a number list according to a certain strategy, and returns the user number and the corresponding number list to the user operation unit.

[0024] The combination strategy of the number list is: put the phone numbers belonging to the same group as the called number in ...

Embodiment 2

[0036] In embodiment 1, by performing steps 101-103, the automatic calling unit is made to obtain the called number and the number list belonging to the same group with the number, then calls the called number, if the call fails, then continue to call the number list number. In practical applications, it is also possible to call the called number first, and then obtain the number list. The specific steps are as follows, see Figures 2 and 4:

[0037] Step 201: The user finds the user number to be called in the address book unit through the user operation unit, selects and calls the user number.

[0038] Step 202: The address book unit arranges and combines the numbers related to the user number into a number list according to a certain strategy, and returns the number list to the user operation unit.

[0039] The combination strategy of the number list is: put the phone numbers belonging to the same group as the called number in the same number list. For example, the group c...

Embodiment 3

[0050] Embodiment 2 is to call the called user first, then obtain the number list, and then judge whether the call fails, and if the call fails, continue to call the numbers in the number list. In practical applications, after calling the called user, it is also possible to judge whether the call fails, if the call fails, obtain the number list, and continue to call the numbers in the number list. The specific steps are as follows, see Figure 2 and Figure 5:

[0051] Step 301: The user finds the user number to be called in the address book unit through the user operation unit, selects and calls the user number.

[0052] Step 302: The automatic calling unit first judges whether the call to the called number is successful, if yes, execute step 306, otherwise execute step 303.

[0053] Step 303: the address book unit arranges and combines the numbers related to the user number into a number list according to a certain strategy, and returns the number list to the user operation uni...

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Abstract

The method comprises: calling the called number; deciding if the call failures; if yes, initiating calls to other numbers in the number list of called side. The invention also provides an apparatus used for group calling comprising calling module and follow-on calling module.

Description

technical field [0001] The invention relates to the field of telecommunications, in particular to a method and device for group calling. Background technique [0002] At present, the telephone address book service has been widely used. Basically, all mid-to-high-end phones are equipped with address books with different functions. Users can query the user's phone number information in the address book, and after querying, directly click The call key can initiate a call, and the user's recognition degree of the phone address book function directly affects the customer satisfaction. [0003] In an enterprise, it often happens that a superior leader asks a subordinate about the progress of a specific job, or a person in a department asks another department some technical questions. In this case, the called party is not limited to a specific person, as long as it is a member of the department, and for some positions with a relatively high rate of absence, such as sales positions...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04Q7/28H04Q7/22H04M1/274
Inventor 俞洲陈克平孟越涛
Owner HUAWEI TECH CO LTD
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