System and method for provisioning device management tree parameters over a client provisioning protocol

Abstract

A client device (102) of a communication system (100) comprising a provisioning and management framework (206). The framework (206) receives (404) a client provisioning document from a source (110), and the client provisioning document includes a device management characteristic. The client device (102) then identifies (408) a device management characteristic from the client provisioning document. Thereafter, the client device (102) provides (424) data based on the device management characteristic of the client provisioning document to a device management tree (226, 426).

Description

FIELD OF THE INVENTION [0001] The present invention relates generally to the field of systems and methods for managing mobile electronic devices from a remote location. More particularly, the present invention relates to a system and method for updating applications and files of a client device via a wireless communication network. BACKGROUND OF THE INVENTION [0002] Computing devices may have different capabilities and features based on the applications installed in their memory. The applications may be pre-installed to a computing device before purchase by a customer or installed after purchase by a customer or service technician via a storage media, such as a magnetic or optical disk. For computing devices that communicate with a computer network, applications may be installed after a customer or service technician downloads the applications to the computing device. [0003] Installations of applications and updates on client devices present other issues that are not a concern for w...

AI Technical Summary

Benefits of technology

[0010] Client provisioning and device management functions may be combined by defining client provisioning characteristics and parameters that would operate over a device management tree (DMT). For example, Open Mobile Alliance Client Provisioning (OMA CP) characteristics and parameters may be mapped to a DMT to create a new characteristic, namely synchronized markup language-device management (SYNCML-DM), which is recursive. Thus, communication service providers may have a generic and simple parameter provisioning mechanism using existing communication infrastructure. The mechanism would enable the communication service provider to perform provisioning while a user of a client device is communicating with a customer care representative of the communication service provider. The customer care representative would be able to address the user's problems efficiently and provide maximum satisfaction of user experience to the user.

Problems solved by technology

Installations of applications and updates on client devices present other issues that are not a concern for wired devices.

Users of client devices frequently need access to a variety of information, but such information is not as readily available as wired connections due to the limited bandwidth of wireless connections.

Thus, communications are challenged to maximize the quality of information provided to client devices while minimizing the traffic imposed on the wireless connections to the devices.

Thus, the amount and complexity of data that can be provisioned is limited.

Images