Delivery management server, delivery management method, customer management program

Abstract

A customer terminal (10), a management server (20) of a home delivery company having the Web function, and a host computer (30) are connected to one another by the Internet (5). The customer terminal (10) open s a Web site by the browser function of a first setup CD-ROM and selects various software keys of the Web site so as to transfer parcel sender information, parcel receiver information, and a bill number from the Internet server (20) and acquire a duplicate thermal slip (K1), an A4 invoice (K2), a mail label (K3), a certificate of parcel delivery (K4), and a destination list (K5). Moreover, a second setup CD-ROM is used to periodically download from the management server (20) various data of the customer side (all return information of the company, cargo data, mail data, e-collect data, fare data, etc.) and display the data in a predetermined format. When a period (year, month, date) is input, the customer terminal (10) receives the fare data of the company, e-collect data, parcel delivery data, mail data, e-collect transfer data, fare demand data, and the like during the specified period.

Description

technical field [0001] The present invention relates to a delivery management server and a delivery management method that can facilitate the delivery operation and acceptance operation of the delivery person in the home delivery business of delivering goods from the delivery person to the delivery receiver, and particularly relates to a central delivery service that manages the delivery service In the center, various data such as cargo data, postage, electronic settlement data such as cash on delivery are collected, and the delivery management server and delivery management method are provided to the receiver of the goods, and the information related to the delivery management server on the customer terminal Receive sent client management program. Background technique [0002] In recent years, with the development of computer networks, there have been proposals for systems that automate the existing manual home delivery operations by computers. [0003] For example, as sho...

AI Technical Summary

Problems solved by technology

In this method, there is a problem that it is necessary to input the invoice number corresponding to the quantity of the goods sent in the customer terminal 101, and the more invoices, the more time and labor are required to obtain information on the follow-up investigation of the goods.

[0010] And, in this existing method, when the goods are delivered by cash on delivery from the customer terminal 101, when checking with the collection of fees, it must also be done for each invoice.

[0011] Further, when a client makes an inquiry, since the Internet server 102 and the host computer 103 make the inquiry, when a large amount of inquiries are made, there is a danger of increasing the load on the computer.

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