Integrated railway station annular service desk system

A technology for service desks and railway stations, which is applied in the field of station services, can solve problems such as low efficiency and chaotic functions of station service desks, and achieve the effects of streamlining management personnel, improving integration, and improving management efficiency

Pending Publication Date: 2022-07-12
CHINA MAJOR BRIDGE ENERGINEERING
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The present invention provides an integrated train station circular service desk system, which solves the above-mentioned technical problem of chaotic function and low efficiency of the station service desk

Method used

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  • Integrated railway station annular service desk system
  • Integrated railway station annular service desk system
  • Integrated railway station annular service desk system

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Embodiment Construction

[0022] The principles and features of the present invention will be described below with reference to the accompanying drawings. The examples are only used to explain the present invention, but not to limit the scope of the present invention. The invention is described in more detail by way of example in the following paragraphs with reference to the accompanying drawings. The advantages and features of the present invention will become apparent from the following description and claims. It should be noted that, the accompanying drawings are all in a very simplified form and in inaccurate scales, and are only used to facilitate and clearly assist the purpose of explaining the embodiments of the present invention.

[0023] It should be noted that when a component is referred to as being "fixed to" another component, it can be directly on the other component or there may also be a centered component. When a component is considered to be "connected" to another component, it may ...

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Abstract

The invention relates to the technical field of station service, in particular to an integrated railway station annular service desk system which comprises a ticket selling service module, an office module and a ticket checking and supplementing module which are integrated in an annular service desk in an annular form. The ticketing service module is used for buying tickets, resigning and refunding the tickets; the office module is provided with a fixed-line telephone, a call transponder, an embedded computer display and a station video monitoring display terminal which are all accessed to an office network and a video private network in the station; and the ticket checking and supplementing module is used for supplementing and checking tickets. According to the scheme, the functions of manual service, station broadcasting, office terminal, video display terminal, station two-end intrusion alarm, emergency call response, escalator five-party talkback, station ticket selling, signature changing, ticket refunding, ticket supplementing and ticket checking which are originally distributed everywhere of a station are integrated in one annular service desk, so that redundant management personnel of the station are simplified; the management efficiency of the station is improved, and the integration, automation and informatization levels of the station are greatly improved.

Description

technical field [0001] The invention relates to the technical field of station services, in particular to an integrated railway station ring service desk system Background technique [0002] The railway station ring service desk is the convenience window of the station, and its functions should meet the comprehensive service platform for passengers' simple consultation, assistance, emergency handling, and problem complaints. Now with the use of electronic tickets, the ring service desk also needs to be in the original. On the basis of service functions, further functional expansion and improvement will be carried out, and the functional needs of station ticket sales, ticket replacement and ticket checking will be solved by adding information-based equipment. However, since the original service, travel service, office, ticket sales, ticket replacement and video surveillance are distributed in various areas of the station, not only more station management personnel are require...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q50/26G07F17/42G07G1/12A47F9/00
CPCG06Q10/0631G06Q50/26G07F17/42G07G1/12A47F9/00
Inventor 陈明武楚雄肖俏王彬孟军锋曾小松高金枝程冰刘谦朱志毅
Owner CHINA MAJOR BRIDGE ENERGINEERING
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