Root cause positioning method and device for application business exception

Abstract

The invention discloses a root cause positioning method and device for application business exception. The method comprises the following steps: acquiring multi-dimensional business data; layering the multi-dimensional business data according to the dimensions of the elements; according to the actual value of the finest-grained element, performing root cause search on the layered multi-dimensional business data layer by layer by using a preset search method based on a first part of evaluation indexes in root cause evaluation indexes, and determining a candidate root cause set of business exception occurrence; for any candidate root cause in the candidate root cause set, calculating index values of a second part of evaluation indexes except the first part of evaluation indexes in the root cause evaluation indexes; and selecting a target root cause from the candidate root cause set based on the calculated index value of the second part evaluation index. According to the scheme, the root cause of the multi-dimensional service data can be accurately positioned, the positioning accuracy is improved, the positioning efficiency is improved, and second-level positioning can be realized, so that the service loss caused by faults is reduced, and automatic positioning is realized.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to a method and device for locating the root cause of abnormal application services. Background technique [0002] Cloud native means that applications are natively designed to run optimally on the cloud. Cloud native is a method specially designed for cloud applications, used to build and deploy applications, in order to give full play to the advantages of cloud computing. These applications are characterized by fast and frequent construction, release, and deployment, combined with the characteristics of cloud computing to achieve decoupling from the underlying hardware and operating system, and can easily meet the requirements in terms of scalability, availability, and portability. And provide better economy. At the same time, it can make the organization more agile by dismantling it into multiple small functional teams, allowing better integration of people, processes, a...

AI Technical Summary

Problems solved by technology

Traditional operation and maintenance departments are often referred to as "fire fighting" team members. They rely on manual inspections, which not only work passively, but are also inefficient and prone to positioning deviations.

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