Transit missed passenger redemption method and related equipment

Abstract

The invention provides a transit missed passenger expiration method and related equipment, which can improve the sorting efficiency of luggage checked by transit measures passengers and improve the service quality of the passengers. The method comprises the following steps: acquiring target states of N transit passengers within a preset duration, wherein N is a positive integer larger than or equal to 1; judging whether a target transfer missing passenger exists in the N transfer passengers or not according to the target states of the N transfer passengers; when the target transfer missing passenger exists in the N transfer passengers, obtaining target transfer information of the target transfer missing passenger; querying target transit flight information matched with the target transit missing passenger according to the target transit information; according to the target transit flight information, revising the target transit missing passenger to obtain a revising result; and matching the date change result with the luggage information of the target transfer missing passenger, and sending the matched result to a luggage sorting system.

Description

technical field [0001] The application relates to the field of aviation, in particular to a rescheduling method and related equipment for missed passengers in transit. Background technique [0002] At present, at large hub terminals, when the inbound flight is delayed, some transit passengers will miss the connection and cannot catch up with the subsequent outbound flight. Through the existing transit flight monitoring system, the airline's transit operation control personnel can check the passengers, and then call the ticketing personnel to inform the relevant passenger information, and then change the follow-up flight for the passengers. [0003] With the continuous increase of the number of transit passengers, the existing working method can no longer meet the needs of passenger service and flight operation guarantee. The main problem is: the rescheduling initiated by the reservation system cannot synchronize the passenger's checked baggage information to the new On the ...

AI Technical Summary

Problems solved by technology

[0003] With the continuous increase of the number of transit passengers, the existing working method can no longer meet the needs of passenger service and flight operation guarantee. The main problem is: the rescheduling initiated by the reservation system cannot synchronize the passenger's checked baggage information to the new On the outbound flight, the baggage department still needs to manually sort the baggage of these passengers at the default port of the baggage sorting system. Luggage delays lead to passenger complaints

Especially in the case of large-scale flight delays, a large number of missed luggage is likely to be backlogged at the default port, which is difficult to handle and becomes a bottleneck in improving the service of abnormal passengers on flights.

Images