Remote artificial intelligence communication service handling system and control method thereof

A technology of artificial intelligence and communication services, applied in transmission systems, electrical components, etc., can solve the problems of low business processing efficiency and poor user experience, and achieve the effect of reducing the amount of invalid computation, accurate utilization, and improving transmission efficiency

Active Publication Date: 2020-06-30
袁爱民
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the existing remote handling system has low business processing efficiency and poor user experience

Method used

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  • Remote artificial intelligence communication service handling system and control method thereof

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specific Embodiment approach

[0031] refer to figure 1 , a specific embodiment of the present invention includes,

[0032] User interaction terminal 1, used for information interaction between the user and the processing system;

[0033] The business information distribution module 2 is connected to the user interaction terminal 1 through communication, and is used for distributing the business information sent by the user interaction terminal 1;

[0034] The business cache module 3 is connected to the business information distribution module 2 in communication, and is used to receive and temporarily store the business information sent by the business information distribution module 2, and preprocess and classify the business information;

[0035] The first service processing module 4 is in one-to-one correspondence with the service cache module 3 and connected by communication, and is used to process the service information temporarily stored in the service cache module 3;

[0036] The second business p...

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Abstract

The invention discloses a remote artificial intelligence communication service handling system, which comprises a user interaction terminal used for information interaction between a user and a processing system; a service information distribution module which is in communication connection with the user interaction terminal and is used for distributing service information sent by the user interaction terminal; a service caching module which is in communication connection with the service information distribution module and is used for receiving and temporarily storing the service informationsent by the service information distribution module and preprocessing and classifying the service information; a first service processing modules which are in one-to-one correspondence and communication connection with the service caching modules and are used for processing the service information temporarily stored in the service caching modules; a second service processing module which is used for processing repeated parts of the service information in different service caching modules; and a handling result feedback module which is used for carrying out communication connection on the firstbusiness processing module and the user interaction terminal and feeding back a business handling result. The defects in the prior art can be overcome, and the processing efficiency of the remote handling system is improved.

Description

technical field [0001] The invention relates to the technical field of remote business handling, in particular to a remote artificial intelligence communication business handling system and a control method thereof. Background technique [0002] With the development of network technology, more and more communication services can be processed through the remote business handling system. However, the existing remote handling system has low business processing efficiency and poor user experience. Contents of the invention [0003] The technical problem to be solved by the present invention is to provide a remote artificial intelligence communication business handling system and its control method, which can solve the deficiencies of the prior art and improve the processing efficiency of the remote handling system. [0004] In order to solve the above technical problems, the technical solutions adopted by the present invention are as follows. [0005] A remote artificial int...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/08H04L29/06
CPCH04L69/04H04L67/51H04L67/567H04L67/568
Inventor 袁爱民王浩翔
Owner 袁爱民
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