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Robot dialogue method, device and equipment and computer readable storage medium

A technology of robot dialogue and computer program, which is applied in computing, instrumentation, electrical digital data processing, etc. It can solve problems such as low accuracy and efficiency of conversational responses, complex and changeable user usage scenarios, and large knowledge stock, so as to reduce the amount of data , search process simplification, the effect of simplifying the search process

Pending Publication Date: 2020-04-03
CHINA UNIONPAY
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] It can be seen that the accuracy of the existing robot response depends on the realized natural language analysis technology, knowledge domain model and matching rules. Conversational replies are less accurate and efficient

Method used

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  • Robot dialogue method, device and equipment and computer readable storage medium
  • Robot dialogue method, device and equipment and computer readable storage medium
  • Robot dialogue method, device and equipment and computer readable storage medium

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Embodiment Construction

[0028] The characteristics and exemplary embodiments of various aspects of the present invention will be described in detail below. In order to make the purpose, technical solutions and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and specific embodiments. It should be understood that the specific embodiments described here are only configured to explain the present invention, not to limit the present invention. It will be apparent to one skilled in the art that the present invention may be practiced without some of these specific details. The following description of the embodiments is only to provide a better understanding of the present invention by showing examples of the present invention.

[0029] It should be noted that in this article, relational terms such as first and second are only used to distinguish one entity or operation from another entity or operation...

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Abstract

The invention discloses a robot dialogue method, device and equipment and a computer readable storage medium. The robot dialogue method comprises the steps: acquiring input information of a user; determining a target scene instance matched with the input information; querying response information of the input information under the target scene instance in a preset resource warehouse; and displaying response information. According to the embodiment of the invention, the process of searching the response information by the robot can be simplified, and the robot dialogue efficiency and accuracy are improved.

Description

technical field [0001] The invention belongs to the technical field of robot dialogue, and in particular relates to a robot dialogue method, device, equipment and computer-readable storage medium. Background technique [0002] Conversational bots are essentially computer programs that communicate with humans via voice or text. As one of the important applications of artificial intelligence, robots with dialogue functions have been widely used in finance, education, medical care, e-commerce, smart devices and other fields. Excellent robots can significantly improve people's work efficiency and save more manpower and time costs for enterprises. [0003] The current robot relies on the knowledge base to realize the dialogue. The knowledge base is divided into three parts: matching rules, question and answer knowledge base and response template. [0004] At present, after each user's input information is obtained, the input information is firstly analyzed by natural language t...

Claims

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Application Information

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IPC IPC(8): G06F16/242G06F16/245
CPCG06F16/243G06F16/245
Inventor 何柯君夏晓松覃非
Owner CHINA UNIONPAY
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