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Tourism quality management system and method

A technology for quality management and tourist vehicles, applied in data processing applications, instruments, resources, etc., can solve problems such as slow information release, insufficient supervision, and inability to guarantee consumer rights, so as to improve supervision, resolve complaints and disputes, and improve prior The effect of the warning mechanism

Pending Publication Date: 2019-09-27
武汉合创源科技有限公司
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AI Technical Summary

Problems solved by technology

[0002] The tourism management system in the existing market has insufficient supervision, incomplete information collection, slow information release, and insufficient protection of consumer rights. At the same time, the supervision of tour guides, travel agencies, scenic spots, and food safety is insufficient, resulting in tour guides abusing tourists, Malicious price increases by travel agencies and food safety issues often occur, resulting in the failure to guarantee the rights and interests of consumers

Method used

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  • Tourism quality management system and method
  • Tourism quality management system and method

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Embodiment Construction

[0026] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention.

[0027] refer to Figure 1-6 , a tourism quality management system, including a market supervision and dispatching center, the market supervision and dispatching center is connected to the supervision unit through a data processing unit, and the supervision unit and the tourist module are connected to each other, and the tourist module is connected to the signal of the tourist complaint unit. The supervision unit includes a travel agency Supervision unit, tourist vehicle supervision unit, tour guide supervision unit, scenic spot supervision unit and food safety supervision unit, the data processing unit includes a data receiver, through which the data generated by the ...

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Abstract

The invention relates to the technical field of tourism management. The invention relates to a travel quality management system. The system comprises a market supervision and scheduling center, the market supervision and scheduling center is in line connection with the supervision unit through a data processing unit. The supervision unit comprises a travel agency supervision unit, a tourist bus supervision unit, a tour guide supervision unit, a scenic spot supervision unit and a food safety supervision unit; the data processing unit comprises a data receiver; data generated by the supervision unit and the tourist complaint unit are received through the data receiver; wherein the central processing unit module is used for processing data and transmitting the received data to the central processing unit module, and the database storage module is used for storing and backing up the data processed by the central processing unit module and transmitting the data to a market supervision and scheduling center through the data transmitter, so that data receiving and data information analysis can be realized. According to the invention, the supervision on the market is enhanced, and the rights and interests of consumers are well protected.

Description

technical field [0001] The invention relates to the technical field of tourism management, in particular to a tourism quality management system and method. Background technique [0002] The tourism management system in the existing market has insufficient supervision, incomplete information collection, slow information release, and insufficient protection of consumer rights. At the same time, the supervision of tour guides, travel agencies, scenic spots, and food safety is insufficient, resulting in tour guides abusing tourists, Malicious price increases by travel agencies and food safety issues often occur, resulting in the failure to guarantee the rights and interests of consumers. Contents of the invention [0003] The object of the present invention is to propose a tourism quality management system and method in order to solve the shortcomings in the prior art. [0004] In order to achieve the above object, the present invention adopts the following technical solution...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q50/14
CPCG06Q10/06395G06Q10/06315G06Q50/14G06Q10/063114
Inventor 李德华
Owner 武汉合创源科技有限公司
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