Comment analysis method and device

An analysis method, a technique of syntactic analysis, applied in the computer field, can solve problems such as coarse granularity of emotional polarity

Active Publication Date: 2019-09-13
ALIBABA (CHINA) CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Traditional sentiment analysis mainly focuses on the overall emotional polarity of a comment. However, the overall emotional polarity is often coarse-grain

Method used

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  • Comment analysis method and device
  • Comment analysis method and device
  • Comment analysis method and device

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Embodiment Construction

[0079] Various exemplary embodiments, features, and aspects of the present disclosure will be described in detail below with reference to the accompanying drawings. The same reference numbers in the figures indicate functionally identical or similar elements. While various aspects of the embodiments are shown in drawings, the drawings are not necessarily drawn to scale unless specifically indicated.

[0080] The word "exemplary" is used exclusively herein to mean "serving as an example, embodiment, or illustration." Any embodiment described herein as "exemplary" is not necessarily to be construed as superior or better than other embodiments.

[0081] In addition, in order to better illustrate the present disclosure, numerous specific details are given in the following specific implementation manners. It will be understood by those skilled in the art that the present disclosure may be practiced without some of the specific details. In some instances, methods, means, componen...

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Abstract

The invention relates to a comment analysis method and device. The method comprises the following steps: extracting new words from comments aiming at a specified object; performing word segmentation processing on the comments according to the new words to obtain word segmentation results of the comments; performing syntactic analysis on the word segmentation results of the comments to obtain syntactic analysis results of the comments; according to the condition that the syntactic analysis result of the comments contains seed words or new words, determining viewpoint types corresponding to thecomments; and according to the syntactic analysis result of the comments corresponding to the viewpoint categories, determining the emotional tendency of the specified object in each viewpoint category. According to the method, fine-grained sentiment analysis can be carried out on the specified object, the sentiment tendency of the specified object in each viewpoint category can be accurately determined, a business worker can be helped to know the comment angle and appraisal attitude of the vast users on the specified object, and the value of the comment information is fully mined.

Description

technical field [0001] The present disclosure relates to the field of computer technology, in particular to a review analysis method and device. Background technique [0002] With the continuous popularization of social networks and mobile Internet, the cost for people to publish information is getting lower and lower, and more and more users are willing to share their opinions and comments on people, events, and products on the Internet. These comments reflect people's views and emotional tendencies on things, which are of great significance for public opinion analysis and prediction based on big data. Therefore, sentiment analysis technology came into being. Sentiment analysis is also known as opinion mining and opinion analysis. The purpose of sentiment analysis is to mine the opinions expressed by users from texts, usually expressed by emotional polarity (eg, positive, negative, neutral, etc.). Traditional sentiment analysis mainly focuses on the overall emotional pola...

Claims

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Application Information

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IPC IPC(8): G06F17/27
CPCG06F40/211G06F40/284G06F40/30
Inventor 李明蔡龙军茅越沈一
Owner ALIBABA (CHINA) CO LTD
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