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Question and answer service method, question and answer service system and storage medium

A service system and problem technology, applied in the field of question answering services, can solve problems such as low data efficiency, a lot of manpower and time, etc.

Active Publication Date: 2019-07-16
BOE TECH GRP CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
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Problems solved by technology

The preset extended questions are mainly entered manually, which requires a lot of manpower and time, and the efficiency of data acquisition is low.

Method used

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  • Question and answer service method, question and answer service system and storage medium
  • Question and answer service method, question and answer service system and storage medium
  • Question and answer service method, question and answer service system and storage medium

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Embodiment Construction

[0013] In order to make the purpose, technical solutions and advantages of the embodiments of the present disclosure clearer, the technical solutions of the embodiments of the present disclosure will be clearly and completely described below in conjunction with the drawings of the embodiments of the present disclosure. Apparently, the described embodiments are some of the embodiments of the present disclosure, not all of them. Based on the described embodiments of the present disclosure, all other embodiments obtained by persons of ordinary skill in the art without creative effort fall within the protection scope of the present disclosure.

[0014] Unless otherwise defined, the technical terms or scientific terms used in the present disclosure shall have the usual meanings understood by those skilled in the art to which the present disclosure belongs. "First", "second" and similar words used in the present disclosure do not indicate any order, quantity or importance, but are o...

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Abstract

The invention discloses a question and answer service method, a question and answer service system and a storage medium. The method comprises: determining keywords from a preset question group and corresponding preset answers, wherein the preset question group comprises at least one preset question; obtaining an associated word group of the keyword, the associated word group of the keyword comprising at least one associated word of the keyword; and generating an extended question group comprising at least one extended question by using the associated word group of the keyword. According to themethod, the associated phrases related to the keywords are acquired according to the keywords, and the extended problem group is generated by utilizing the associated phrases of the keywords, so thatthe data acquisition efficiency is improved, the data acquisition cost is reduced, the knowledge coverage is increased, and the manual workload is reduced.

Description

technical field [0001] Embodiments of the present disclosure relate to a method for question answering service, a question answering service system, and a storage medium. Background technique [0002] With the development of network technology and the rapid growth of data scale and data types, people increasingly need efficient and accurate information retrieval methods to find and extract interesting data information content. Therefore, automatic question answering system (automatic Question Answering, QA) gradually developed. The automatic question answering system refers to the system in which the user interacts with the computer, the user puts forward a question request, and the computer automatically analyzes and processes the question request and returns the answer. Currently, automated question answering systems need to pre-set a large number of extended questions in order to accurately analyze new question requests. The preset extended questions are mainly entered ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332
CPCG06F16/3329G06F16/243G06F40/279G06F16/24573G06F40/247G06N3/08G06N5/02
Inventor 李英杰
Owner BOE TECH GRP CO LTD
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