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Package recommendation method, device and system for new network access users

A recommendation method and package technology, applied in the field of communication, can solve the problems of no historical data accumulation of user consumption behavior and reduce the accuracy of recommended packages, so as to achieve the effect of improving user experience, improving accuracy, and simple operation

Inactive Publication Date: 2019-06-25
CHINA UNITED NETWORK COMM GRP CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, for new online users, there is no historical data accumulation of user consumption behavior, so it is impossible to use existing methods to recommend packages
Usually, the package can only be selected according to the method recommended by the sales staff, which greatly reduces the accuracy of the recommended package

Method used

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  • Package recommendation method, device and system for new network access users
  • Package recommendation method, device and system for new network access users
  • Package recommendation method, device and system for new network access users

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Embodiment Construction

[0068] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0069] The terms "first", "second", "third", "fourth", etc. (if any) in the description and claims of the present invention and the above drawings are used to distinguish similar objects and not necessarily Describe a specific order or sequence. It is to be understood that the data so used are interchangeable under appropriate circumstances ...

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Abstract

The invention provides a package recommendation method, device and system for a new network access user, and the method comprises the steps: obtaining the estimated business volume information of thenew network access user; Wherein the business volume information is monthly business volume information generally and comprises but is not limited to the total call duration, the total data flow and the total number of short messages; Analyzing reference values corresponding to all the packages meeting preset conditions according to the weights of all the service categories in the preset packages,the reference values being the distances between the weighted centers of the service volume information estimated by the new network access users and the weighted clustering centers of the service volume information of the network access users under the same package; And determining a recommended package of a new network access user according to the reference value. According to the invention, the purpose of determining the recommended package of the new network access user is realized, the operation is simple, the accuracy of the recommended package is improved, the actual demand of the useris met, and the user experience is improved.

Description

technical field [0001] The present invention relates to the field of communication technology, in particular to a method, device and system for recommending packages for new network users. Background technique [0002] With the development of the mobile communication industry, there are more and more types of service packages. There are various packages for different consumption levels of different types of users, such as post-paid and pre-paid users, or some special user groups, such as campus user groups, Packages include voice calls, traffic, SMS and other content with different business volumes, making it difficult for new network users to choose. [0003] At present, the method of recommending user packages is mainly for online users, establishing a data model based on the user's historical consumption behavior, analyzing user preferences to recommend package changes, and mainly recommending data packages. [0004] However, for new online users, there is no historical ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/06G06Q30/02G06Q50/30G06K9/62
Inventor 杨璐周晶严斌峰
Owner CHINA UNITED NETWORK COMM GRP CO LTD
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