Maintenance shop rating method, system, electronic device and storage medium

A repair shop, grade technology, applied in character and pattern recognition, instruments, computer parts, etc., can solve the problem of inability to comprehensively and objectively evaluate repair shop capabilities, affect customers' evaluation and selection of repair shops, and inability to update maintenance technicians in a timely manner cost and other issues to avoid inaccurate rating results

Inactive Publication Date: 2019-02-26
LAUNCH TECH CO LTD
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Problems solved by technology

By setting key indicators, the technical level of technicians can only be measured from one aspect. Due to the influence of subjective settings, it is impossible to comprehensively and objectively evaluate the ability of the repair shop
Secondly, the regular assessment system has a time limit, and it is impossible to make timely updates to the maintenance technicians and the cost is high, which affects the customer's evaluation and selection of the maintenance plant

Method used

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  • Maintenance shop rating method, system, electronic device and storage medium
  • Maintenance shop rating method, system, electronic device and storage medium
  • Maintenance shop rating method, system, electronic device and storage medium

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Embodiment Construction

[0051] The following will clearly and completely describe the technical solutions in the embodiments of the application with reference to the drawings in the embodiments of the application. Apparently, the described embodiments are only some of the embodiments of the application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of this application.

[0052] In the prior art, due to the use of a subjective qualitative rating method, the rating result is subject to subjective influence, and the rating result is not objective. Therefore, in this application, K-means clustering operation is performed on all feature data to obtain K clusters, corresponding to K grades of evaluation results. In the rating process of the repair shop, an unsupervised algorithm is realized, which avoids the influence of human subjective factors and improves the ...

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Abstract

The invention discloses a maintenance shop rating method, system, electronic device and storage medium. That method includes: acquiring characteristic data of the maintenance shop; performing K-meansclustering operation on all the characteristic data to obtain K class families, wherein K is a positive integer; the mapping relationship between the K class families and the K grades is established,and the repair shop rating result is obtained according to the K grades. The maintenance shop rating method provided by the present application characterizes the maintenance ability of the maintenanceshop through the characteristic data, and performs K-means clustering operation on all the characteristic data to obtain K class families, corresponding to K ranks of evaluation results. In the rating process of the maintenance shop, the unsupervised algorithm is implemented to avoid the inaccurate rating results caused by human subjective factors.

Description

technical field [0001] The present application relates to the technical field of automobiles, and more specifically, relates to a repair shop rating method and system, an electronic device, and a computer-readable storage medium. Background technique [0002] Among the many auto repair shops across the country, auto repair shops with different technical levels provide customers with car diagnosis and repair services. Due to differences in factors such as regions, working years, and experience accumulation, the maintenance level of each maintenance technician and the car maintenance they are good at Aspects are also different. Therefore, in order to provide customers with professional and high-quality automobile maintenance services, facilitate the operation and management of the maintenance workshop, and improve its maintenance level, it is necessary to carry out rating management on the maintenance workshop. [0003] Most of the repair shop rating methods in the prior art ...

Claims

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Application Information

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IPC IPC(8): G06K9/62
CPCG06F18/23213
Inventor 刘均张小琼
Owner LAUNCH TECH CO LTD
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